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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,384 Reviews

2,384 Reviews of Autohaus on Edens - Service Center

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March 29, 2023

Tom Lood is a pleasure to work with. I had a problem that I didn’t have an appointment for. He got it taken care of in no time and In hold rest easy. More

by chrissy6452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2023

Scheduled service A for 10 AM. Was there 9;50 and waited till 12;00 noon for . After service was done, I noticed my navigation has loading problem so went back to Ryan and asked h More

by jolart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Mulhern
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2023

Timely service and accurate estimate of the work. Updates timely and responsive service member did a nice job More

by JEFFREYTALLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2023

Awsome on service- Eddie is Great on explaining everything and getting things done quickly and correctly. More

by JONATHANAPPELBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Dockins
March 28, 2023

We have been clients of Mercedes on Edens for many years now. The professionalism, courtesy and expertise of Eddie Garcia has always been outstanding. We appreciate the time, dedication and commitment he br More

by VICKYSOKOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2023

Convenient, careful service appointments. Work gets done correctly. Loaners are available, although I didn't need one this time. More

by ROBERT.S.SPENCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gross
March 27, 2023

Quick and efficient! Everyone was extremely nice and Gary Gross answered all of my questions! Will be back, thank you More

by natali.lukacevic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gross
March 27, 2023

The service experience is very thoughtful from the moment you walk in to the communication and the ultimate car return. More

by PBlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gross
March 27, 2023

Autohaus has been my go to place to purchase MB's for at least 15 ears. the service department, particularly Wellington, has always taken exceptional care of my cars More

by JOD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2023

Eddy is friendly and explains everything as your car is in service. A wonderful experience except for the bill. More

by TOMBRYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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