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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,411 Reviews

2,411 Reviews of Autohaus on Edens - Service Center

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March 28, 2023

Awsome on service- Eddie is Great on explaining everything and getting things done quickly and correctly. More

by JONATHANAPPELBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Dockins
March 28, 2023

We have been clients of Mercedes on Edens for many years now. The professionalism, courtesy and expertise of Eddie Garcia has always been outstanding. We appreciate the time, dedication and commitment he br More

by VICKYSOKOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2023

Scheduled service A for 10 AM. Was there 9;50 and waited till 12;00 noon for . After service was done, I noticed my navigation has loading problem so went back to Ryan and asked h More

by jolart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Mulhern
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

The service experience is very thoughtful from the moment you walk in to the communication and the ultimate car return. More

by PBlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gross
March 27, 2023

Quick and efficient! Everyone was extremely nice and Gary Gross answered all of my questions! Will be back, thank you More

by natali.lukacevic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gross
March 27, 2023

Autohaus has been my go to place to purchase MB's for at least 15 ears. the service department, particularly Wellington, has always taken exceptional care of my cars More

by JOD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2023

Great in every way! AAAAAAAAAAAAAAAAAAAAAAAAAAAA+++++++++++++++++++++++++++++++++ Excellent customer service Always kept in touch! The best around!! The best ar More

by ssherman816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Gross, Heather Dockins, Faisal Asghar, Roberto de Huelbes Gonzalez Jr.
March 25, 2023

Eddy is friendly and explains everything as your car is in service. A wonderful experience except for the bill. More

by TOMBRYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2023

"I have been a customer at this car dealership for several years now, and I have always been impressed by their excellent customer service. Every time I visit, the staff are friendly, knowledgeable, a More

by SHUKLA_H_P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

I’m so happy you guys doing the service my car Specifically Falisl is really nice take care me More

by CHOHYON68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal Asghar
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