Autohaus on Edens - Service Center

The Autohaus on Edens in Northbrook is a fantastic Service Facility with a wonderful Service Team! I always feel confident that I am getting excellent service, and I rely on their staff to take care o Service Facility with a wonderful Service Team! I always feel confident that I am getting excellent service, and I rely on their staff to take care of me with whatever my needs may be. I especially appreciate the fact that I can request a loaner car while my vehicle is being serviced. What a convenience. Eddie Garcia is my "go to" advisor, and I value and trust his opinions. Cindi is always there to welcome me with a smile and an offer to assist. Thanks for employing such a capable staff! More

Very convenient and friendly and close to my house . My service advisor was very helpful and friendly, will recommend him to friends My service advisor was very helpful and friendly, will recommend him to friends More

Excellent service as always! Tom Lood could not have been more responsive in addressing and resolving the issue I had. Tom Lood could not have been more responsive in addressing and resolving the issue I had. More

Everyone I talk with, was very courteous, professional, friendly, and very knowledgeable about everything that they had to do friendly, and very knowledgeable about everything that they had to do More

As a new Mercedes owner, the experience was next level - the staff was fantastic. Thanks! the staff was fantastic. Thanks! More

I called because two warning lights went on. One was for low tire pressure and the other stated " check coolant level" I was told I could come in that same day or the next to have it checked One was for low tire pressure and the other stated " check coolant level" I was told I could come in that same day or the next to have it checked. The service department pit air in the tires, topped off the coolant and then checked over the whole car while I waited. The service advisor was very helpful in getting the problems resolved. More

Overall, great service. I had the pleasure of working with Gerry Gross, who patiently answered all my questions and diligently worked with my warranty company to get my rep I had the pleasure of working with Gerry Gross, who patiently answered all my questions and diligently worked with my warranty company to get my repairs covered. I also had a great experience working with Roberto, as he took care of all my loaner-car needs. I would definitely recommend and trust Autohaus. More

Great service! My point of contact was Faisal. He was awesome! Communicated in a very clear way and consistently. The follow up proved genuine customer focus. My point of contact was Faisal. He was awesome! Communicated in a very clear way and consistently. The follow up proved genuine customer focus. More

The service as it has to be. Smooth journey through the every step -- from booking to getting the car back including convenient customer area for those willing to do some work wh Smooth journey through the every step -- from booking to getting the car back including convenient customer area for those willing to do some work while waiting. More

I always think I am going in to be proactive and get my car the service it needs,. It always ends up being a $2000.00 service. I guess my car will run well for a long time with all the TLC that Tom and t car the service it needs,. It always ends up being a $2000.00 service. I guess my car will run well for a long time with all the TLC that Tom and team give my car. More