Autohaus on Edens - Service Center

All the service on my MB GLC was performed as expected. The staff at the service center is friendly and helpful, explained everything in good detail, no surprises. The staff at the service center is friendly and helpful, explained everything in good detail, no surprises. More

I had a very easy experience- I needed new tires and Tom Hood handled the replacement and loaner without a hitch Hood handled the replacement and loaner without a hitch More

Professional,knowledgeable and personable. Always there for the customers. Their honesty and integrity are why I choose Autohaus. Always there for the customers. Their honesty and integrity are why I choose Autohaus. More

Eddie Garcia was terrific as a customer service representative and he coordinated the work and scheduling representative and he coordinated the work and scheduling More

Car interior not cleaned. Ryan had to request that the service team take it back and re-do the job. This is the second time I have had car interior cleaning issues - the first Ryan had to request that the service team take it back and re-do the job. This is the second time I have had car interior cleaning issues - the first time was when I tried to buy a CPO vehicle that smelled of cigarette smoke. More

Eddie Garcia is really terrific working with customers and the service people were also very helpful and the service people were also very helpful More

Why not call me prior to me coming out to drop off the loaner and pick up my car to tell me the car is not finished? I left work about 4:15 to be there at 5:30 per your request. Now I have to spend 2+ loaner and pick up my car to tell me the car is not finished? I left work about 4:15 to be there at 5:30 per your request. Now I have to spend 2+ hours of my time to go back out to dealership to pick up a gas cap. Plus now I have to pay for gas twice. Once to fill up the loaner and then now add gas to my car to pick up gas cap. Call before I come out next time. Why did you charge me before the work was completed. Cap was supposed to be in Friday and NO called. Better communication is needed. Thanks T More

Exceptional service provided by Eddie Garcia. Our cars get done quickly and service done correctly. Our cars get done quickly and service done correctly. More

Very accommodating in getting us an appointment on short notice. Good communication throughout the process. notice. Good communication throughout the process. More

Very nice and knowledgeable employees. A real pleasure to work with!! Everyone is professional and pleasant. I trust them with all my service needs. A real pleasure to work with!! Everyone is professional and pleasant. I trust them with all my service needs. More