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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,442 Reviews

2,442 Reviews of Autohaus on Edens - Service Center

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January 17, 2023

One of my belts broke and Tom was able to get me in for service on a few hour notice and got the car back the next day. More

by jsofro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2023

The staff was pleasant and helpful. The car was returned in excellent condition. Rather overwhelmed by the number and cost of suggested additional work. Please note: I could not compl More

by PCREEDSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Gross, Heather Dockins
January 15, 2023

Eddie always takes care and f us like family. He makes bringing your car in easier! More

by VKWALL1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2023

The service at Autohaus on Edens has been outstanding for all of the years I have owned my car. A special acknowledgement to Ken service advisor manager who has always been top notch to communicate with. I t More

by 24SGF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2023

Good communication got me in without an appointment and seems to have solved my software issue More

by SCOTT.SEROTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2023

Tom Lood continues to be a Phenomenal Service advisor! He is the only reason why I bring my AMG here for service. Thank you!!! More

by c.alexis.gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2023

There are no words for how responsive Autohaus is when I need service. I feel like they really care about my car and about me! More

by ANNIEGOOD41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2023

Autohaus on Edens and Eddie Garcia are the best. I wouldn't think of bringing my car anywhere else. More

by MOOSEFARNHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2023

Great service Quick service Free service Good location Good staff Good selection Good price Thanks More

by ND75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Dockins
January 11, 2023

Everyone there is very attentive and kind. I’ve never had a problem getting a loaner which is huge. They are also very good s as bout communication while the car is being looked at. More

by v.burgos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forgot the name of the lady who took my call when I called with my concern. She was very helpful and got me in right away. Her name may have been Sam?, Gary Gross
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