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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,442 Reviews

2,442 Reviews of Autohaus on Edens - Service Center

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January 10, 2023

Very accommodating. Cindy Link is an excellent representative for Auto House. She pleasant accommodating and responsive. A pleasure to work with her. More

by ROCHELLESCHULMAN8849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2023

The service is absolutely amazing! The customer service is a dream come true. Autohaus on Edens have the ULTIMATE ALL STARS Cindi, Ken, Eddie, Damian, The Tech who did a fabulous job More

by ERICA.V3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Gross, Heather Dockins
January 10, 2023

Heather and Gary helped me with two different maintenance items on my car. Both have been very easy to work with and competent. The facilities are excellent! More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gross, Heather Dockins
January 09, 2023

My Service Advisor was very professional and went above and beyond to assist me on my recall. More

by BROWNKNIGHT941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Dockins
January 09, 2023

All the service on my MB GLC was performed as expected. The staff at the service center is friendly and helpful, explained everything in good detail, no surprises. More

by TIMFUR8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gross
January 08, 2023

I had a very easy experience- I needed new tires and Tom Hood handled the replacement and loaner without a hitch More

by fcahan27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2023

Professional,knowledgeable and personable. Always there for the customers. Their honesty and integrity are why I choose Autohaus. More

by ATHENABRAVOS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2023

Eddie Garcia was terrific as a customer service representative and he coordinated the work and scheduling More

by Michael King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2023

Car interior not cleaned. Ryan had to request that the service team take it back and re-do the job. This is the second time I have had car interior cleaning issues - the first More

by CHRISTINEMARCUSJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Mulhern
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2023

Eddie Garcia is really terrific working with customers and the service people were also very helpful More

by Michael King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
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