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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,408 Reviews

2,408 Reviews of Autohaus on Edens - Service Center

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December 20, 2022

Heather is an excellent person to deal with. She was very efficient and thoughtful in responding to my questions and calls. More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Dockins
December 19, 2022

Tim is great it a pleasure taking the car for service with him every time More

by mariadajana11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2022

They did fix a problem but not THE problem of a noise that is still annoying More

by EVILLAMDGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2022

Heather did a great job handling the service of our vehicle last week. Well done! More

by FMHORD0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Dockins
December 16, 2022

Great working with this wonderful team of professionals who care about their customers! I switched dealers to come here for service to be appreciated! More

by skoenig4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2022

Tom is always courteous, thorough and stays in touch while car was in service. Excellent results. Thank you very much! More

by XIQUESJULIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Dockins
December 15, 2022

Both Tom and Cindi were excellent representatives for your dealership. Enjoyed dealing with them from start to finish. More

by drferguson
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2022

Very attentive and understood my issues. Made repair in a timely manner as promised. Excellent service. More

by JOELDUBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Dockins
December 13, 2022

Heather in service was amazing very knowledgeable and efficient. Thank you very very much Heather More

by KJMOR727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Dockins
December 11, 2022

Eddie Garcia is by far the most outstanding service rep I've ever had in all my 35+ years of car ownership. Customer focused, clear and open communication and very responsive. There is no better. More

by chrisnm101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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