BMW and Mazda of Crystal Lake

Great Experience w/Eric! The first time I dealt with Eric was around 3 years ago when my lease on my BMW was coming up. I told him exactly what I wanted and he actually ordere The first time I dealt with Eric was around 3 years ago when my lease on my BMW was coming up. I told him exactly what I wanted and he actually ordered my car I wanted prior to me even committing to taking it. He ended up getting me out of my other BMW lease (that I was going over on miles on) a couple months early without rolling any negative equity into the new lease and ended up getting a great deal on the new car. Now that my lease is coming up again later this year, I will definitely return to Eric as long as I end up wanting another BMW! Very professional and great to work with. None of the typical dealer BS games. More

A special employee Eric is a great sales person with special attention to details and customer satisfaction. We would definitely recommend you dealship because of Eric p Eric is a great sales person with special attention to details and customer satisfaction. We would definitely recommend you dealship because of Eric pedersen. We are 110% satisfied. More

It was a great experience. We had Eric Pedersen as our guide,he is very informative and knows his vehicles. He showed us what we were looking for and made other suggestions as We had Eric Pedersen as our guide,he is very informative and knows his vehicles. He showed us what we were looking for and made other suggestions as to what else would meet our needs. We had fun which is rare when looking for vehicles. Best part was it didn't take all day! More

Great experience The people, Erick, Tim, and Michelle were fair, easy to deal with, and it was a smooth transaction. I received an excellent product at a great price The people, Erick, Tim, and Michelle were fair, easy to deal with, and it was a smooth transaction. I received an excellent product at a great price and would highly recommend this dealership. More

Wha auto buying should be I had a pleasant purchasing experience from beginning to end and would definitely look to do business there again. James from sales was a great, I nev I had a pleasant purchasing experience from beginning to end and would definitely look to do business there again. James from sales was a great, I never felt rushed or pushed into making the transaction. More

Happy and helpful Went in looking to get into a Cx-5. I met with Tyler at the dealership and he showed me a vehicle with everything I asked. Did an amazing walk around Went in looking to get into a Cx-5. I met with Tyler at the dealership and he showed me a vehicle with everything I asked. Did an amazing walk around to show me the features. The manager Derek greeted us and gave us a fantastic deal on the vehicle I fell in love with. We then met with rich in finance and he got us a great extended warranty and lowered our payment and interest rate. They worked with me with no haggling. Would recommend to all my family and friends. More

Excellent Experience Eric was extremely helpful. I had a limited amount of time to test drive the car, called ahead, and Eric had the car pulled up already waiting for me Eric was extremely helpful. I had a limited amount of time to test drive the car, called ahead, and Eric had the car pulled up already waiting for me when I got there. He answered all my questions, and really seemed to genuinely care that I found the right car, for the right price. Thank you Eric! More

Awesome! Everything at the dealership was exceptional from vehicle selection to financing. Michelle Canova represented me during the sales process and was the Everything at the dealership was exceptional from vehicle selection to financing. Michelle Canova represented me during the sales process and was the definition of professionalism. She went out of her way to find a vechile that fit my needs and expectations. In addition, she followed through on service adjustments that were needed on the vechile. The finance process was seamless and well explained. The vechile was professionally cleaned and detailed before delivery. I was 100 percent satisfied with my experience at ANDERSON BMW! Thank you to Michelle and the entire staff. More

Friendly and helpfulw The Eric was very helpful in finding what I needed that fit within my budget, The finance manager Streamlined it very professional and quick. I The Eric was very helpful in finding what I needed that fit within my budget, The finance manager Streamlined it very professional and quick. I would highly recommend purchasing another vehicle from BMW Mazda. More