
James Orton
New Mazda, New BMW and Used Car Sales
BMW and Mazda of Crystal Lake
360 S Illinois Rte 31
Crystal Lake, IL 60012
My dealership tenure spans more than a decade, and my wife and two daughters reside in Fox River Grove, IL, where we enjoy the creatives of Art and Music in producing our own. When at the dealership, you can count on your time being well spent. Knowledgeable, polite, caring and fun! My family and I are all SCCA members so my test drives tend be a bit more lively:)
Read moreDealership Experience
16 yrs, 9 mos
Industry Experience
24 yrs, 2 mos
Specialties & Trainings
Mazda Certified Sales Consultant, SCCA Member
Languages Spoken
English
Employee Video
31 Reviews of James Orton
January 12, 2021
"Dealership was very nice, James Orton was professional,..."
- Michael_mendyk84Dealership was very nice, James Orton was professional, he was patient, honest, and most of all not pushy. I would definitely buy a car from there again.
Read MoreOther Employees Tagged: Denise Duet
November 28, 2020
"We had a great experience. Ralph was very attentive. No..."
- mbeveridge22We had a great experience. Ralph was very attentive. No pressure sales style. Heather was great as well. Everyone was extremely friendly and eager to make our visit and car buying experience pleasant and positive.
Read MoreOther Employees Tagged: Heather Lublink, Dan Brzozowski, Denise Duet, Ralph Sidorowicz , Kristi Alguire
November 25, 2020
"James Orton and the whole team were great to work with!..."
- RayPJames Orton and the whole team were great to work with! Will always look there in the future!!! It was a great experience and we are very happy!!!
Read More
Other Employees Tagged: Denise Duet
November 25, 2020
"The salesperson was excellent. Knowledgeable, straight..."
- pdray54The salesperson was excellent. Knowledgeable, straight forward, reasonable and respectful. The dealership overall appeared orderly and clean. The goodwill engendered by the sales agent however was undermined by the annoying finance person. The finance person refused to honor the promotional offer by Mazda (90 day deferred payment), she was uncomfortably too familiar and she failed to wear her mask properly as it uncovered her nose. I’d buy a car from this organization again but be prepared to be annoyed by some foolishness at closing.
Read MoreOther Employees Tagged: Denise Duet
October 01, 2020
"Leah Ruscitti is the best salesperson I have ever dealt..."
- James.arlington52@icloud.comLeah Ruscitti is the best salesperson I have ever dealt with and I will buy more Mazda cars from this dealership. I am totally happy with their service and their honesty in dealing with me and my family. I would give them a 10 out of 10 for their professionalism !
Read MoreOther Employees Tagged: Leah Ruscitti-Smalley, Rich Spears, Katie Spencer
September 13, 2020
"James and Dan were such a great help! 8 never thought..."
- Carrierjohnson20James and Dan were such a great help! 8 never thought that purchasing my first car could be as painless as this experience. Thank you all at Mazda!
Read MoreOther Employees Tagged: Dan Brzozowski, Rich Spears
September 09, 2020
"At the beginning there were some unforeseen difficulties,..."
- Bruce DAt the beginning there were some unforeseen difficulties, but with a team effort, James Orton and Rich Spears saved the day and we got the car we wanted. Five stars Bruce and Nancy D
Read MoreOther Employees Tagged: Rich Spears
August 30, 2020
"Went very smoothly from the sales person (James Orton) to..."
- SlwiselWent very smoothly from the sales person (James Orton) to the delivery (Rich Spears). I love ❤️ my used CX-5, was clean and shining. Very happy 😃.
Read MoreOther Employees Tagged: Leah Ruscitti-Smalley, Dan Brzozowski, Rich Spears, Jim Ballard