BMW of Catonsville

Neil is a very good service advisor, and easy to work with. I would recommend him to be your service advisor if you own a BMW. with. I would recommend him to be your service advisor if you own a BMW. More

I have purchased or leased 5 vehicles and had all of them serviced at BMW of Catonsville. Great sales staff and service is reasonably priced and efficient. The loaner department always stands out for their e serviced at BMW of Catonsville. Great sales staff and service is reasonably priced and efficient. The loaner department always stands out for their efficiency! More

Service review of Zac Great service as usual. Needed dents on tires fixed, Zac facilitated that very quickly and was flexible in working with my work schedule. Highly recom Great service as usual. Needed dents on tires fixed, Zac facilitated that very quickly and was flexible in working with my work schedule. Highly recommend! More

I have been a customer for better than 10 years but only to the service department. 2020 I decided to meet the sales staff. Brought a certified BMW 540. And Kevin, is knowledgeable, courteous, professiona to the service department. 2020 I decided to meet the sales staff. Brought a certified BMW 540. And Kevin, is knowledgeable, courteous, professional, detailed and he made me feel like he was working my interest. Kevin, made sure my expectation were his priority. Catonsville BMW. A cut above the rest!!! More

Great car buying experience! First time car buyer at this dealership. Met with Kevin, and I had nothing but a great experience with him. He opens up his offer, and tried everythi First time car buyer at this dealership. Met with Kevin, and I had nothing but a great experience with him. He opens up his offer, and tried everything that he could within his power to offer me a great deal that I could not turn down. So patient. He stayed even after the dealership is closed to work out the offer. Most knowledgeable client advisor I ever had dealt with. I would higly recommend him to my family and friends. Thanks, Kevin! More

Wonderful Salesman Kevin HemmisBmw should make him a Wonderful Salesman Kevin Hemmis Bmw should make him a manager I’ve bought 2 vehicles in two years from Kevin. Both transactions went extremely smoot Wonderful Salesman Kevin Hemmis Bmw should make him a manager I’ve bought 2 vehicles in two years from Kevin. Both transactions went extremely smoothly! More

Our experience at BMW of Catonsville, and in particular with Kevin, was terrific. Visited the dealer on 12/31, interested in test driving a new vehicle before our current lease expired. Kevin helped us s with Kevin, was terrific. Visited the dealer on 12/31, interested in test driving a new vehicle before our current lease expired. Kevin helped us select the right car while being extremely straightforward and practical when it came to negotiating to take it off the lot. Very efficient and pleasant experience, would definitely come back I 3 yrs when this new lease is up. Also extremely helpful following up on a few things that came up later, weeks after we left the dealership. Great customer service and overall A+ experience! More

I had an unfortunate interaction with a deer that required significant repairs.I had my car towed to BMW of Catonsville because of the consistent delivery of quality customer service. Brit Hall makes required significant repairs.I had my car towed to BMW of Catonsville because of the consistent delivery of quality customer service. Brit Hall makes the best of out of an otherwise terrible circumstance. I’m in/out of the dealership with a plan in place for repairs. She communicates with me as often or as little as I choose in the way that’s best for me—no lengthy phone calls during work hours—just need to know information about the states of my vehicle. For a single mom who travels 90% of the time for work—Brit makes my life easier in every way possible. More

Shaun is the best! So glad I came to this dealership and met Shaun as our client advisor! This was my first car purchase, and I was super nervous about going over my bud So glad I came to this dealership and met Shaun as our client advisor! This was my first car purchase, and I was super nervous about going over my budget. Shaun took his time with me and my family, and really worked hard to get me the exact car that I wanted. He also was able to stay within my budget. Also, special thinks to Anthony DeLuca (Sales Manager), Sam Haksoo Choi (Business Manager), and Raymond Lee (BMW Genius). If you are looking for a BMW, definitely come to the BMW of Catonsville; you will not be disappointed. Thank you everyone at the BMW of Catonsville! More

Benn was terrific! Enjoyed the experience would choose his services again. The transaction was easy, including the loaner car.... thank you for the great experience. his services again. The transaction was easy, including the loaner car.... thank you for the great experience. More