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BMW of Catonsville

Catonsville, MD

4.9
2,278 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6700 Baltimore National Pike

Catonsville, MD

21228

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Showing 2,278 reviews

January 13, 2019

Buying my first car I was looking to buy my first car and replace an old car given to me that was broken down. I had the pleasure of working with Harold Blackwell. He was More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

BMW of Catonsville responded

Congratulations on your new vehicle, Greg! We're very happy to hear Harold was able to provided you with such a positive car buying experience! We hope to be of service to you again in the future. Best wishes, BMW of Catonsville

January 11, 2019

service poor follow up from service manager, even after we had a conversation about the level of service that was given, no follow up from service adviser eit More

by none of your biz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Klein Jr.
Jan 21, 2019 -

BMW of Catonsville responded

Thank you for taking the time to let us know about your experience. We take all customer concerns seriously and we would appreciate the opportunity to speak with you about this. At your convenience, please reach out to our Division Service Director, Jay Sponseller at 301-890-4687 or jsponseller@mileone.com.

January 06, 2019

From beginning to end, exceptional sales service Friendly, patient, professional, and well informed. Having bought and sold many cars over my lifetime, this was the easiest and most buyer friendly ex More

by Vagabond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benn Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2019 -

BMW of Catonsville responded

Hello, thank you so much for your positive comments about BMW of Catonsville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 05, 2019

Welcoming and honest I’ve been to several other BMW dealerships that were not welcoming when you enter the showroom. My experience at BMW of Catonsville and RT were very w More

by carbonconcept
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Saunders, R.T ODOM
January 02, 2019

Buying a pre-owned BMW X2 We were very satisfied of our visit. He's courteous, friendly, and caring. Explained the buying process in detail. Took us to a test drive and explain More

by Chee123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hassan Kholfi
Jan 08, 2019 -

BMW of Catonsville responded

Your satisfaction means so much to us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 29, 2018

BMW Catonsville I had a new Mercedes and was completely fed up with it breaking down and the lack of compassion from Mercedes Corp. so I went to BMW to make the switc More

by ShannonM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hassan Kholfi
Jan 02, 2019 -

BMW of Catonsville responded

Hi Shannon , thank you so much for your positive comments about BMW of Catonsville! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 22, 2018

Bought a fantastic used Hyundai Treated like family, not a customer. Friendly, courtrous,caring staff. Met all of my expectations .it was a Christmas present for my wife & they allow More

by Steve1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hassan Kholfi, R.T ODOM
Dec 24, 2018 -

BMW of Catonsville responded

Congratulations on your new vehicle! We're so glad that we were able to go above and beyond your expectations and help you into getting a new car for your wife! We do hope we can be of assistance in the future. Take care!

December 21, 2018

Exceptional service! BMW of Catonsville provides consistent, world class service to all their customers. I’ve purchased three vehicles from them and each time, I’ve been t More

by Greg Hutchins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benn Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Catalan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Brenneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Saunders
Dec 23, 2018 -

BMW of Catonsville responded

Thank you for sharing your response to the quality of service our staff provides! We sincerely value your business and look forward to your next visit! Take care!

December 21, 2018

Excellent Sales Service Throughout Purchased a new X3 and received excellent service. Thank you Joe for coordinating everything with friendly professionalism. Thank you Sigis for the More

by New X3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Feng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sigis Skirpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hassan Kholfi, Jonathan Saunders
Dec 23, 2018 -

BMW of Catonsville responded

Congratulations on your new X3! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 19, 2018

Best customer relations and service! Had to get a last minute service as a walk-in again from running over a sneaky Maryland Pothole. As my service representative, Keon was awesome as al More

by Everywhere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keon Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

BMW of Catonsville responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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