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BMW of Catonsville - Service Center

Baltimore, MD

4.7
414 Reviews

414 Reviews of BMW of Catonsville - Service Center

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June 29, 2021

It’s always a pleasure getting serviced at BMW.. The workers are welcoming and the service is effective. I enjoy my visit every time! thanks again More

by Mking0701
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

BMW of Catonsville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville!

June 22, 2021

Jamie Brenneman is very professional, courteous, and thorough with her work. I always appreciate Jamie’s hard work. I will definitely refer my fellow BMW owners to her. Scott McLaughlin More

by scott.mclaughlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Brenneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

BMW of Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2021

Brit is a great service advisor she cares for her costumers and makes you feel valued as a consumer she is the best always available and goes above and beyond More

by Kfasehun74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

BMW of Catonsville responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2021

Went in for routine maintenance and some other things needed to be remedied. Brittany jumped right on it and kept me informed every step. Talked to me about my options! She’s the best!! More

by lovety99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

BMW of Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 26, 2021

I always work with Brittany Hill. She’s super friendly and knowledgeable about the work I need done to my car. She also keeps me updated throughout the process. More

by tporter0611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

BMW of Catonsville responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 15, 2021

The staff is professional and courteous.Keon does an The staff is professional and courteous. Keon does an excellent job in explaining the services being performed and will inform me if there are any ad More

by Monique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keon Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

BMW of Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 26, 2021

I have purchased multiple cars from Ben and he is always a pleasure to work with. He has always been professional, efficient and straight forward. More

by Kn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benn Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Catalan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

BMW of Catonsville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thank you so much again for choosing BMW of Catonsville as your first choice for service!

April 24, 2021

Fantastic service, clear communication, and flexibility with every visit. Very personable staff and the service is quick and reliable. A major step above BMW Towson. More

by donald joseph smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keon Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

BMW of Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 22, 2021

On a Thursday evening I reached out to my Service Advisor, Brittany Hill, and explained I needed new tires by Friday evening. Brittany was able to locate/ mount the tires the same day. Amazing servic More

by harper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

BMW of Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 22, 2021

I just want to express my gratitude and appreciation to all team member at BWI Catonsville, but mostly to Keon, has always been able to listen and informed me all step of the way. Keon thank you for all yo More

by Pmnzavas128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keon Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

BMW of Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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