BMW of Darien

My car was at the dealership for service. The car was kept in a very bad condition resulting in damages. kept in a very bad condition resulting in damages. More

Fast efficient and friendly service. Valet service is especially helpful and much appreciated, especially for working owners. especially helpful and much appreciated, especially for working owners. More

Have been using this dealership for service since 2008....Always very efficient and courteous....Never had any issues 2008....Always very efficient and courteous....Never had any issues More

I've had my 328xi for 8 years and it still runs beautifully. The service department is efficient and dependable. I totally trust my advisor, Vince Pampena. He's been great. It's terrific to get beautifully. The service department is efficient and dependable. I totally trust my advisor, Vince Pampena. He's been great. It's terrific to get the loaner cars too as it gives me a chance to try a different model. Maybe they'll loan me a sporty M series next time! More

Great service . The sales man Steve kowslowski was the best . Will certainly buy my next car from him . best . Will certainly buy my next car from him . More

I’ve been getting my cars from the BMW of Darien for several years now. Barbara has been always very helpful and professional. The whole dealership is great starting from sales and extending to the serv several years now. Barbara has been always very helpful and professional. The whole dealership is great starting from sales and extending to the service department! More

Alec Marino was outstanding. Valet service was perfect. Very efficient service. Very satisfied with experience. Very efficient service. Very satisfied with experience. More

Everything is handled efficiently from drop off to loaner to pickup. It’s a classy operation. to pickup. It’s a classy operation. More

Best service experience out of other BMW dealerships I’ve visited in the past. Very professional and courteous. visited in the past. Very professional and courteous. More

William or Bill IS HORRIBLE!!!! Went into BMW of Darien to finalize all the paper work for the car i was purchasing. Besides the numerous amount of mistakes they made with the paper work that led to us hav to finalize all the paper work for the car i was purchasing. Besides the numerous amount of mistakes they made with the paper work that led to us having to put more money down then we have already put down, their service manager Trevor barged into the show room yelling and verbally harassing his employees, right in front of mine and other costumers eyes, I even seen him bulg up his fist… called bmw today to talk to Bill who I was informed was Trevor’s manager just to be told he’s not going to do anything about this situation because he knows Trevor to be a “lovely” guy… FAR from what i witnessed. Bill also refused to give me any contact information for who would care about this situation, giving an attitude and disregarding what my complaint was. He attempted to hang up on me numerous amount of times while insuring me he does not care about this situation. I WOULD BE EMBARRASSED TO HAVE A MANAGER THAT TREATS EMPLOYEES THE WAY I SEEN TREVOR TREAT HIS AND I WOULD BE ASHAMED TO HAVE A HEAD MANAGER THAT SHOWS SUCH LITTLE RESPECT TO THE COSTUMER AND ALSO SHOWS NO CARE FOR HIS EMPLOYEES. More