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BMW of Darien
Darien, CT
2,156 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,156 reviews
December 21, 2020
I ordered a new car through Yussef Warde in October. He kept me well informed on the progress of the order. When the car arrived, delivery was perfect. All the paperwork was ready and Anthony Martinez wa kept me well informed on the progress of the order. When the car arrived, delivery was perfect. All the paperwork was ready and Anthony Martinez walked me through it and concluded the transaction quickly and in a very friendly manner. More
by Sixstrand
December 21, 2020
Proficient and convenient service/process to purchase my X5. Friendly staff and overall enjoyable experience. Looking forward to my next BMW of Darien experience. Merry Christmas! X5. Friendly staff and overall enjoyable experience. Looking forward to my next BMW of Darien experience. Merry Christmas! More
by JasonKiselica
December 20, 2020
Excellent service. The battery in my key needed to be replaced. They took care of it very quickly. I was very satisfied with the service manager. replaced. They took care of it very quickly. I was very satisfied with the service manager. More
by Snicokiris
December 20, 2020
Great servicing experience, Patricia was awesome! Very friendly and helpful in explaining how the issues I came in with were being handled, and also what was found in addition. The video link with the mec friendly and helpful in explaining how the issues I came in with were being handled, and also what was found in addition. The video link with the mechanic explaining the issues with the car was really impressive! Thank you! More
by MohitB
Employees Worked With
Patricia Romagnoli
December 19, 2020
Excellent Service Department! Staff extreme courteous. The video of the service inspection is a great way to see what the mechanics find during the initial Inspection. The video of the service inspection is a great way to see what the mechanics find during the initial Inspection. More
by Barreramarilyna
Employees Worked With
Frank Ciardullo
December 18, 2020
Best BMW Services in the area. Frank is amazing and the service staff is polite and efficient. I love servicing my car here. Great overall experience. service staff is polite and efficient. I love servicing my car here. Great overall experience. More
by Viper Green R
Employees Worked With
Frank Ciardullo
December 18, 2020
Everything went very smoothly. Could not have asked for better service. My only negative comment is that this survey requires no less than 25 words which is 20 words too much. better service. My only negative comment is that this survey requires no less than 25 words which is 20 words too much. More
by budsiegel1
Employees Worked With
Frank Ciardullo
December 18, 2020
There is no one who surpasses Vince Robustello’s customer care! I am a first time BMW customer and because of him I will be a long term client. I can’t stress that enough. He went above and beyond anything I care! I am a first time BMW customer and because of him I will be a long term client. I can’t stress that enough. He went above and beyond anything I’ve experienced when I ran into an unfortunate situation at the Bridgeport BMW. That said - buy and service your vehicles from Darien BMW where he is located! When I felt I had no one to turn to, he lead me in the right direction. He not only is the most knowledgeable when it comes to BMW, but understands what customer support is. Thank you, BMW for having someone as talented and helpful as Vince Robustello on your team! He makes all the difference! More
by Flassteen
Employees Worked With
Vince Robustello
December 18, 2020
Every time I come, it’s a terrific experience. The team is highly professional, friendly and extremely responsive. I really couldn’t ask for more. is highly professional, friendly and extremely responsive. I really couldn’t ask for more. More
by MBakker
Employees Worked With
Avelino Flores
December 18, 2020
This is the best service department I have ever used. They are the number one reason I will buy another BMW when the time comes. They are the number one reason I will buy another BMW when the time comes. More
by Jongolds
Employees Worked With
