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BMW of Darien
Darien, CT
2,185 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,185 reviews
October 19, 2020
Always nice to enter BMW in Darien. All employees are so nice and one leaves with a good feeling. The day starts on a positive note when you bring your BMW to service. nice and one leaves with a good feeling. The day starts on a positive note when you bring your BMW to service. More
by Lisbetandbo
Employees Worked With
October 18, 2020
Excellent experience and very focused on detail.The entire process could not have gone more smoothly! Barbara Monick was terrific and I would highly recommend her! entire process could not have gone more smoothly! Barbara Monick was terrific and I would highly recommend her! More
by Davalag
Employees Worked With
October 16, 2020
My car was ready when promised. All maintenance issues were addressed. Speedy checkin and checkout. Clean, professional looking service center. Would definitely recommend to others. were addressed. Speedy checkin and checkout. Clean, professional looking service center. Would definitely recommend to others. More
by Camerony3
Employees Worked With
Frank Ciardullo
October 16, 2020
Stellar. I’m so glad I gave Darien a try. Liz was incredible from start to finish. The work was great and the information in the report was so good! incredible from start to finish. The work was great and the information in the report was so good! More
by Jemoore203
Employees Worked With
Liz, Frank Ciardullo
October 15, 2020
Great experience from beginning to end. Easy to schedule and even reschedule in my case, courteous staff, valet service, phone call to let me know they had the car and when they would be done, and delivery and even reschedule in my case, courteous staff, valet service, phone call to let me know they had the car and when they would be done, and delivery back to my house. Truly fabulous service. More
by FrenkieJC
Employees Worked With
Liz Escobar
October 15, 2020
Although I am stumped at the dollar amount of the cost of repairs, and the wear and tear on my vehicle, I am overall extremely pleased with the service. Anthony is the absolute best service advisor I have h repairs, and the wear and tear on my vehicle, I am overall extremely pleased with the service. Anthony is the absolute best service advisor I have had throughout the 16 years of ownership. More
by Moniqueberkleywest
Employees Worked With
Anthony Fischetti
October 15, 2020
Excellent experience on all fronts. Explained issue and made repair quickly. Vince was very helpful and I would recommend that people service their BMW’s at your dealership. made repair quickly. Vince was very helpful and I would recommend that people service their BMW’s at your dealership. More
by Jlw66
Employees Worked With
October 15, 2020
Easy to book. Worked with me to get done and allowed me to use loaner. Excellent service. Clean!! Car spotless. Job done and work done was explained. Thanks to use loaner. Excellent service. Clean!! Car spotless. Job done and work done was explained. Thanks More
by ringers07
Employees Worked With
October 15, 2020
Everybody was very nice and professional except the young female who handled my loaner. She was quite unfriendly, wasted my time with talking with the other young females working with her instead of proces female who handled my loaner. She was quite unfriendly, wasted my time with talking with the other young females working with her instead of processing the paperwork. She clearly saw that I was waiting and in a hurry. More
by anja.wagner
October 15, 2020
Very pleasant dealership all the way around. Everyone I Very pleasant dealership all the way around. Everyone I have dealt with has been very courteous and respectful and knowledgeable. I am very pleased Very pleasant dealership all the way around. Everyone I have dealt with has been very courteous and respectful and knowledgeable. I am very pleased with this dealership. More
by tjad
