Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

BMW of Darien

Darien, CT

Overview
Employees
Reviews
Vehicles
4.8
2,155 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
Contact Dealership
View Awards

140 Ledge Rd

Darien, CT

06820

Directions

By Type

Showing 2,155 reviews

November 08, 2024

Luigi was excellent , he went over the work that was needed and gave me an ETA that was met. I was disappointed that there was no breakfast food as you offered in the past. More

by rangers 1616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

BMW of Darien responded

Thank you for your feedback! We're glad to hear Luigi provided excellent service at BMW of Darien. We apologize for the absence of breakfast food and appreciate your understanding as we work on improving our amenities.

November 07, 2024

Super courteous people! Felt taken care of. Kept their word on everything. Very pleasant to deal with. More

by SA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

BMW of Darien responded

We're so happy to hear that you had a positive experience with the team at BMW of Darien! It's great to know they kept their word and made your visit pleasant. Thank you for sharing this feedback!

November 07, 2024

Perfect service as usual. My service advisor, TJ, was excellent at addressing any questions I had. I’ve been going to this dealership since 2011 and will continue to do so. More

by LeifW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

BMW of Darien responded

Thank you for your continued trust in BMW of Darien! We're delighted to hear that TJ provided excellent service and addressed all your questions. Looking forward to seeing you again soon!

November 05, 2024

Just great, and helpful, no need to go anywhere else for me or any of us. More

by elena.gazzola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

BMW of Darien responded

Thanks for the wonderful feedback, Elena! We appreciate your trust in the BMW of Darien team and look forward to your next visit.

November 02, 2024

Luigi, and the driver that drove me home were very nice. Luigi was thorough and explained what work would be done More

by zcorde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

BMW of Darien responded

We're glad to hear that Luigi and our team at BMW of Darien provided you with a thorough and pleasant experience. Thank you for sharing your feedback, we appreciate it!

November 01, 2024

Sales were great. Tyler was terrific. Everything was great except we didn’t appreciate the hard sell for additional services presented by the business side. More

by chuckdeluca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Orban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

BMW of Darien responded

Thank you for sharing your feedback. We're glad to hear that the sales experience was positive, but we apologize if the approach for additional services felt too aggressive. We value your input and will work on improving this aspect of our service. If there's anything else you'd like to discuss, please feel free to reach out. Thank you, Tom Samperi - General Sales Manager - (203) 662-2015

November 01, 2024

Will always try to have a bmw so I can keep going here! They are wonderful! More

by Lillianaw12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

BMW of Darien responded

We are so grateful to have earned your loyal business here at BMW of Darien. Thanks for being part of the BMW family!

November 01, 2024

Great customer service and very professional. My advisor Keith was very helpful and explained my repairs. More

by shonncrowe812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

BMW of Darien responded

We're delighted to hear that Keith provided you with excellent service at BMW of Darien. Thank you for sharing your experience!

October 31, 2024

Fantastically well run dealership! I have been using BMW of Darien for 30 years now! More

by david.snow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Gonzalez
Report | Print
Oct 31, 2024 -

BMW of Darien responded

David, we're honored to have earned your longtime loyalty. Thank you for being a BMW of Darien customer!

October 28, 2024

Top notch customer service; courteous and professional and extremely accommodating. Just leased my fourth BMW from this dealer. More

by Aileen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

BMW of Darien responded

Aileen, thank you for your continued trust in BMW of Darien! We're delighted to hear about your positive experience with our team. Enjoy driving your new BMW!

1
...
16
17
18
...
216