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BMW of Darien
Darien, CT
2,156 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,156 reviews
August 06, 2020
Car was brought in for oil change and needed front brakes. James discusses what was going to be done, said hoped to have it done by 5 same day and would call when finished. Called at 3:30 and said c brakes. James discusses what was going to be done, said hoped to have it done by 5 same day and would call when finished. Called at 3:30 and said car was being finished up. More
by lawlerb
Employees Worked With
James Kavallines
August 06, 2020
Received good servicePart that was to be in stock was Received good service Part that was to be in stock was not and had to be ordered Will return when part arrives Thank you very much Received good service Part that was to be in stock was not and had to be ordered Will return when part arrives Thank you very much More
by Adriannecsinger
Employees Worked With
Anthony Fischetti
August 04, 2020
Excellent understanding and follow through. Covid 19 protocol are excellant. Anthony took ample time and was thorough understanding what need to be accomplished. Very pleased. protocol are excellant. Anthony took ample time and was thorough understanding what need to be accomplished. Very pleased. More
by Chuck
August 04, 2020
Professional and honorable I worked with Steve Kozlowski on leasing a car. He was professional and proactive in our dealings, and he took very good care of me. I highly recommen I worked with Steve Kozlowski on leasing a car. He was professional and proactive in our dealings, and he took very good care of me. I highly recommend Steve. More
by Charles Tricomi
Employees Worked With
August 04, 2020
Steve is an experienced client consultant who went above and beyond in helping me with purchasing my car. Very satisfied. I will definitely come back to Darien BMW. and beyond in helping me with purchasing my car. Very satisfied. I will definitely come back to Darien BMW. More
by HappyCT
Employees Worked With
August 03, 2020
I wasn’t satisfied and the staff I spoke to was not that accommodating. I told him my car issue and I only got the price of a diagnosis for an answer to inquiry. I felt not welcome. Txs anyway accommodating. I told him my car issue and I only got the price of a diagnosis for an answer to inquiry. I felt not welcome. Txs anyway More
by Batman2014
Employees Worked With
August 03, 2020
I have been a very satisfied customer of BMW of Darien for 25 years. They are totally professional, always courteous and helpful, and it’s service department is spectacular! Any questions?? for 25 years. They are totally professional, always courteous and helpful, and it’s service department is spectacular! Any questions?? More
by rginvestgrp
Employees Worked With
Claus Hattasch, Anthony Fischetti
August 03, 2020
Great service, interface with insurance company, communication with customer. Efficient checkout. Coronavirus customer and employee safety precautions. Excellent weather and I can’t think of more. communication with customer. Efficient checkout. Coronavirus customer and employee safety precautions. Excellent weather and I can’t think of more. More
by Susan
Employees Worked With
Frank Ciardullo
July 30, 2020
I highly recommend this dealership for many reasons! The Level of communication, attention to details and Customer services! My car is always done on time and always on point! My service advisor is very Level of communication, attention to details and Customer services! My car is always done on time and always on point! My service advisor is very professional and have great communication skills. The entire staff if very friendly! Love this place More
by Kirmang
Employees Worked With
July 28, 2020
Darien BMW Service department is the best! They are extremely accommodating and keep you informed throughout the process. From scheduling, to valet pickup/drop off, to the detailed inspection video and extremely accommodating and keep you informed throughout the process. From scheduling, to valet pickup/drop off, to the detailed inspection video and everything in between, I couldn’t ask for more! More
by moatz25
Employees Worked With
Tan Ly, Frank Ciardullo
