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BMW of Darien

Darien, CT

4.8
2,210 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,210 reviews

January 16, 2024

Jaime was very helpful and the rest of the team worked together to make things easy for me. More

by Dwrowley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

BMW of Darien responded

We are glad to hear that Jaime and the team made the process easy for you. Thank you for choosing BMW of Darien!

January 13, 2024

The keys drop off was great! Everyone at the front desk works fast and they are friendly and courteous! The loaner paperwork took just a couple more minutes because it was my fir More

by Silvina Jung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

BMW of Darien responded

Silvina, we're glad to know your first experience with our loaner service at BMW of Darien went smoothly and that Daniel was able to assist you efficiently. We appreciate the feedback!

January 12, 2024

We had very good service today at BMW of Darien for our 2023 BMW X3 xDrive 30i. Our Service Advisor, Keith Zarembski, took care of our Multipoint Inspection in an efficient and timely manner. Our car was r More

by bunkers4golf
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

BMW of Darien responded

We're glad to know that you had a great service experience with us at BMW of Darien! It's wonderful to see Keith provide efficient and timely care for your 2023 BMW X3 xDrive 30i. We appreciate the kind words, thank you!

January 11, 2024

Very efficient and courteous. All work completed in a timely fashion and and with goal of customer satisfaction. More

by marylhickey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

BMW of Darien responded

Mary, we're glad to know you had a positive experience at BMW of Darien. Our team always aims for efficiency and customer satisfaction. Thanks for the review!

January 11, 2024

Communication by my service advisor was great right thru the process which included getting parts from BMW More

by Joseph.simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

BMW of Darien responded

Joseph, we're glad to know your service advisor kept you well-informed throughout the process. We appreciate your business and hope to work with you again at BMW of Darien. Safe travels!

January 10, 2024

They booked my appointment online. When I showed up, I was greeted and after some paperwork, they drove me home. The next day, the picked me up and when I arrived at BMW of Darien, m More

by magicbymark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

BMW of Darien responded

We're delighted to know that your experience with us at BMW of Darien was smooth and satisfying, Mark! It's great to see our online booking system, shuttle service, and team members like Vincent and Trevor made a positive impact. We appreciate the recommendation - thank you for choosing us!

January 09, 2024

My first service was exceptional. The team is very efficient, professional, and communicative. Great experience. More

by Millie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

BMW of Darien responded

Millie, we're so glad to know your first service experience at BMW of Darien was exceptional! We appreciate the positive feedback about our team's efficiency and professionalism. Thanks for choosing us!

December 23, 2023

I had an issue with my BMW tire today. The company asked me to come in immediately and they took care of the flat as fast as they could. My car was back and running within three hours. I w More

by Maria M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

BMW of Darien responded

Maria, we're glad to know that our team at BMW of Darien was able to get your car back on the road quickly. We understand how important it is especially during a holiday weekend! Thanks for sharing your experience with us.

December 19, 2023

Always a pleasure to get my service at BMW of Darien. The service department is top of the line, the guys upfront are courteous and help in actively manner. More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

BMW of Darien responded

Andrea, we're delighted to know you've had consistently positive experiences with our service department at BMW of Darien. Thanks for your kind words about the team!

December 19, 2023

Process was quick and easy thanks to jamie. Definitely the best advisor. Will always be requesting him from now on. Always keeps up and communicating on point. Thanks jamie More

by sakib.ali99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

BMW of Darien responded

We're delighted to know that Jamie provided you with such a seamless experience at BMW of Darien. We'll be sure to pass on your kind words and we look forward to assisting you in the future!

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