Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

BMW of Darien

Darien, CT

Overview
Employees
Reviews
Vehicles
4.8
2,162 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
Contact Dealership
View Awards

140 Ledge Rd

Darien, CT

06820

Directions

By Type

Showing 2,162 reviews

June 19, 2023

Tim did a great job from start to finish. Very customer focus. Will recommend to my friends. More

by michelehedges
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

BMW of Darien responded

Thank you for the review! We appreciate the kind feedback about Tim and hope to see you again at BMW of Darien. Safe travels!

June 17, 2023

What does dealership has always been exceptional? My service rep gets it it’s always on key. Takes very good care of customers. More

by Henry wheeler1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

BMW of Darien responded

Henry, thank you for the kind words! We're so glad to hear that our dealership has consistently provided exceptional service. Our team takes pride in taking care of our customers and ensuring their needs are met. We appreciate your support and look forward to serving you again at BMW of Darien!

June 16, 2023

Vincent was professional and all seems to be working. the sign in process to get a loaner smooth and everyone friendly. i was most disappointed today that my car was returned to me not clean. that is suc More

by KEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

BMW of Darien responded

Thank you for taking the time to leave us a review. We appreciate your feedback and apologize for any inconvenience caused by the cleanliness of your car. We will address this issue with our team to ensure it doesn't happen again in the future. If there's anything else we can assist you with, or if you're willing to share any further detail, please don't hesitate to reach out. Thank you, Trevor Martin - Service Manager - 203-662-2027

June 16, 2023

TJ and Jamie Fixed front seatbelt while waiting today Terrific job guys! Thanks L Edgar More

by Lorri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

BMW of Darien responded

We're glad to hear TJ and Jamie did a great job fixing your seatbelt malfunction, Lorri! Thanks for trusting BMW of Darien with your business!

June 15, 2023

Amazing service as always- clear, communicative and went above and beyond when I accidentally left something in vehicle during service. Highly recommended! More

by Klarkin913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

BMW of Darien responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the BMW of Darien team. Drive safely, and we hope to see you again down the road!

June 14, 2023

I always try to get back to BMW Darien, even though I moved out of state. They always take exceptional care and try to accommodate any wait time with a loaner or a ride or expedite my service if I am wai More

by stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

BMW of Darien responded

Stacey, we appreciate your loyal business! Thank you so much for your kind review of Kieth and the rest of our amazing service team, and we hope to see you again down the road at BMW of Darien!

June 14, 2023

Everyone I dealt with was very accommodating and knew the answers to my questions. Service was well done in a timely manner. More

by ctcarole@ail.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2023 -

BMW of Darien responded

Thank you for sharing your positive experience working with our team at BMW of Darien! We're grateful to have earned your support.

June 13, 2023

Steve was very helpful, keep his word, explained everything to us. Made the process stressless More

by Missubilly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

BMW of Darien responded

Thank you for the review! We appreciate the kind feedback about Steve and hope to see you again at BMW of Darien. Safe travels!

June 10, 2023

This dealership consistently delivers top-quality service by a team of professionals, who are very knowledgeable about their customers’ vehicle and always follow up after a service appointment to make sure t More

by Milan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

BMW of Darien responded

We're thrilled to hear how satisfied you are with our team's expertise and customer service, Milan! It's great to know that the follow-up call was helpful, too. Thank you for the recommendation of BMW of Darien, and we hope to see you back again down the road!

June 08, 2023

Just great people doing great work. Outstanding service center! Best customer experience of any Dealership More

by Dan.wilczynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Legere
Report | Print
Jun 08, 2023 -

BMW of Darien responded

Dan, we are blushing from your kind feedback! Thank you from the whole team at BMW of Darien!

1
...
51
52
53
...
217