Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

BMW of Darien

Darien, CT

Overview
Employees
Reviews
Vehicles
4.8
2,187 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
Contact Dealership
View Awards

140 Ledge Rd

Darien, CT

06820

Directions

By Type

Showing 2,187 reviews

June 23, 2023

BMW Darien is exceptional dealership. The staff is friendly, professional and patient. Vincent, in the service department, is an amazing communicator. He is honest, provides a clear pictu More

by DOC7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

BMW of Darien responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the BMW of Darien team. Drive safely, and we hope to see you back again down the road!

Jun 23, 2023 -

DOC7 responded

Exceptional Service! Vince is a standout in his professionalism and support!

June 22, 2023

Valet service was great and I was given a good summary of what my service options were and what the results of the service check were. More

by Jmacc
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Albano Kroj
Report | Print
Jun 22, 2023 -

BMW of Darien responded

Thanks for the great review! We're glad to hear that you had a good service experience with our team. If you have any more questions or need further assistance, don't hesitate to reach out. Safe travels ahead! - The BMW of Darien Team

June 22, 2023

Chris Legere is an asset to your company … very Refreshing when someone “Try’s Harder !” especially during these unprecedented times! More

by gjcortesesr
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Legere
Report | Print
Jun 22, 2023 -

BMW of Darien responded

Thank you for the review! We appreciate the kind feedback about Chris and hope to see you again at BMW of Darien. Safe travels!

June 20, 2023

The entire experience was wonderful, car was done sooner than expected, so easy! Thank you More

by Wynn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2023 -

BMW of Darien responded

Wynn, we are so happy to hear that you had a great service experience at BMW of Darien! Thank you for your business!

June 20, 2023

Always am always impressed with how smoothly my time at this BMW dealership goes from soup to nuts! Vincent was as usual helpful, efficient and kind. Ran into Barbara using an electric screw driver to put More

by jmarrone73
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2023 -

BMW of Darien responded

Thank you so much for your kind words about Vincent and Barbara. We're delighted to hear that you've had consistently smooth experiences at BMW of Darien over the past 20 years. We appreciate your loyalty, and we look forward to serving you again in the future!

June 19, 2023

Tim did a great job from start to finish. Very customer focus. Will recommend to my friends. More

by michelehedges
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

BMW of Darien responded

Thank you for the review! We appreciate the kind feedback about Tim and hope to see you again at BMW of Darien. Safe travels!

June 17, 2023

What does dealership has always been exceptional? My service rep gets it it’s always on key. Takes very good care of customers. More

by Henry wheeler1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

BMW of Darien responded

Henry, thank you for the kind words! We're so glad to hear that our dealership has consistently provided exceptional service. Our team takes pride in taking care of our customers and ensuring their needs are met. We appreciate your support and look forward to serving you again at BMW of Darien!

June 16, 2023

Vincent was professional and all seems to be working. the sign in process to get a loaner smooth and everyone friendly. i was most disappointed today that my car was returned to me not clean. that is suc More

by KEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

BMW of Darien responded

Thank you for taking the time to leave us a review. We appreciate your feedback and apologize for any inconvenience caused by the cleanliness of your car. We will address this issue with our team to ensure it doesn't happen again in the future. If there's anything else we can assist you with, or if you're willing to share any further detail, please don't hesitate to reach out. Thank you, Trevor Martin - Service Manager - 203-662-2027

June 16, 2023

TJ and Jamie Fixed front seatbelt while waiting today Terrific job guys! Thanks L Edgar More

by Lorri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

BMW of Darien responded

We're glad to hear TJ and Jamie did a great job fixing your seatbelt malfunction, Lorri! Thanks for trusting BMW of Darien with your business!

June 15, 2023

Amazing service as always- clear, communicative and went above and beyond when I accidentally left something in vehicle during service. Highly recommended! More

by Klarkin913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

BMW of Darien responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the BMW of Darien team. Drive safely, and we hope to see you again down the road!

1
...
53
54
55
...
219