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BMW of Darien

Darien, CT

4.8
2,187 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,187 reviews

April 09, 2023

I have heard that BMW Darien was not as attentive to its customers as other BMW locations but was pleasantly surprised by my treatment and the candor of my service rep. I will be working with them more in t More

by eric.apfel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

BMW of Darien responded

Eric, thank you for the review! We are so glad to hear that you had a successful service experience working with the BMW of Darien team. Drive safely, and we hope to see you back again down the road!

April 06, 2023

Easy to get an appt. Quick service. Good customer service staff. Reasonable cost. Convenient location. Nice waiting area. Overall good experience. More

by Richboe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

BMW of Darien responded

Thanks for the positive review of BMW of Darien, Rich! We are grateful to have you as a client.

April 06, 2023

It was a grest experience. My appt was on a timely manner. They were very eficient and profesional atvthe front desk More

by gladysortiz2254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk
Apr 06, 2023 -

BMW of Darien responded

Our team sincerely appreciates your continued support! Thank you for choosing BMW of Darien!

Apr 07, 2023 -

gladysortiz2254 responded

The service at Darien BMW was very professional and very efficient. Jaime called me and sent me a video of my car as he was inspecting it. He really surprised me. I was not expecting that. Really great experience!

Apr 07, 2023 -

gladysortiz2254 responded

Great experience at Darien BMW and great service. Keep up with your great work Jaime.

April 05, 2023

They provided Great service and attention to customer needs and concerns. They were Very professional and friendly More

by Jkkrumpelbeck
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

BMW of Darien responded

Customer service is our priority, and we're thrilled this was reflected in your visit! Thanks for stopping by to leave us a positive review. - The BMW of Darien team

April 05, 2023

They are always punctual and friendly . They always try to be as accommodating as possible. I moved out of state but come back when I can for great service! More

by stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamilka
Apr 06, 2023 -

BMW of Darien responded

Wow, this review is so touching, Stacey! We are honored to have you as a loyal customer--thank you for making the trip from out of state to choose BMW of Darien. It is our pleasure to accommodate and assist you. Take care until we meet again!

April 03, 2023

Scheduled routine maintenance for the next day. When I arrived, the process was very efficient. Service department turned the car around more quickly than I expected. Both the dealership overall an More

by jeffery.arnier
Recommend Dealer
Yes
Employees Worked With
Chris Legere
Apr 04, 2023 -

BMW of Darien responded

Jeffery, thank you so much for stopping by to review Chris and BMW of Darien! We are delighted your service experience went off without a hitch. Take care!

April 03, 2023

Conscientious, forthright sales staff mmm mmm mmm mmm mmm mmm mmm mmm mmm mmm mmm More

by sblattman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

BMW of Darien responded

Thank you for the review! We appreciate your business and hope to see you again at BMW of Darien!

March 28, 2023

Could not have been nicer or more efficient in dealing with my tire blowout emergency. More

by ngmatty
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

BMW of Darien responded

We are glad to hear that our team saved the day and got you back on the road quickly! Thank you for sharing this positive feedback with BMW of Darien.

March 27, 2023

Honest, transparent with options and availability. Sales experience was extremely personable and exceeded expectations. Overall top-notch stress-free process. Highly recommend. More

by MJF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tienken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Martinez
Mar 28, 2023 -

BMW of Darien responded

We couldn't ask for a better review! It's always a pleasure to deliver a seamless experience. Thanks for working with us at BMW of Darien!

March 27, 2023

professional and very accommodating. A well run service department and their mechanics are top notch. More

by jmigs63
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Samperi
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

BMW of Darien responded

Thank you for the review! We appreciate your business and hope to see you back again at BMW of Darien!

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