BMW of Darien

Always polite and accommodating. They explain work that needs to be done and follow up with you when work is completed in your car. They explain work that needs to be done and follow up with you when work is completed in your car. More

Excellent service, timely updates and reasonable costs. It was a pleasure working with everyone at the dealership. It was a pleasure working with everyone at the dealership. More

Very friendly, very organized, very responsive and very timely. I was greeted with a smile, cruised through my service and had a clean car back to me in no time at all. timely. I was greeted with a smile, cruised through my service and had a clean car back to me in no time at all. More

Scheduled me for service and a loaner very quickly. Listened to my concerns and confirmed issues within a day. Parts was ordered and fixed very quickly without lacking quality. Was kept informed with e Listened to my concerns and confirmed issues within a day. Parts was ordered and fixed very quickly without lacking quality. Was kept informed with every step. Simply perfect service, Jaime did a great job and recommend him to be everyone’s advisor. More

Been a loyal Darien BMW customer for YEARS! . Both sales and service team are wonderful and always make me feel like I am just as important as a customer buying a much more expensive vehicle. . Both sales and service team are wonderful and always make me feel like I am just as important as a customer buying a much more expensive vehicle. The service department / loaner car was very accommodating to my schedule and desire to avoid rush hour traffic on my way to/from dealiership. More

This is the best service center in the country. Truly a world-class experience! Every service visit has been beyond our expectations. Chris is fantastic, he takes the time to explain the work, he Truly a world-class experience! Every service visit has been beyond our expectations. Chris is fantastic, he takes the time to explain the work, helps you set service priorities, follows ups and makes you feel confident. Monday morning I had an issue with my car, stopping in without an appointment. The issue warranted an immediate repair. They took the car, had a loaner available and I was on my way in no time. Trevor made it happen with a positive customer centric attitude. What an outstanding team he has built! More

The entire Darien BMW crew is awesome. Professional, expedient and caring for their clients. A+ and would highly recommend!! Professional, expedient and caring for their clients. A+ and would highly recommend!! More

Friendly atmosphere and staff. My car was ready when promised and I was provided a detailed report on the multi point inspection. My car was ready when promised and I was provided a detailed report on the multi point inspection. More

This was the 3rd BMW dealership we visited. We were referred to Barbara. It was the professionalism and excellent customer service given by Barbara that enhanced our experience which led to a We were referred to Barbara. It was the professionalism and excellent customer service given by Barbara that enhanced our experience which led to a purchase . More

Overall excellent from sales to finance dept. Anthony Matinez and Barbara Monick was second to none. Professional knowledgeable. My third car with them will never go to another Dealer they are the Anthony Matinez and Barbara Monick was second to none. Professional knowledgeable. My third car with them will never go to another Dealer they are the best. More