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BMW of Darien

Darien, CT

4.8
2,173 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,173 reviews

December 16, 2022

Me gusta la atención que le dan alos clientes no importando las estratificaciones sociales la educación y amabilidad es con todos More

by Cesar2martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Michael
Dec 19, 2022 -

BMW of Darien responded

Muchas gracias por la reseña de BMW of Darien! Qué tenga un buen día!

December 16, 2022

BMW Darien is a well organized efficient dealer service for autos. They have a process that expedites the experience while clearly explaining their service More

by Karyan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ebony Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Telesco, Yussef Warde
Dec 16, 2022 -

BMW of Darien responded

Thanks for this great review of BMW of Darien. We are thankful for your trust and business. Happy holidays!

December 15, 2022

Service was performed well and on time. The team was professional and courteous. Thank you More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Telesco
Dec 15, 2022 -

BMW of Darien responded

Jim, thank you for stopping by to share your excellent service experience at BMW of Darien! Take care!

December 15, 2022

They were very professional, informative and even shared a video of the undercarriage condition and area of the repair needed. All very helpful. I’ve been a repeat customer for 15 years. More

by LWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
Dec 16, 2022 -

BMW of Darien responded

Thank you for this great review! We appreciate your business and loyalty to us throughout the years. Safe travels until we see you next! -- BMW of Darien Team

December 14, 2022

Polite, kind, knowledgeable, responsive, loyal & fair. I’ve enjoyed working with Sebastian. 6th BMW lease in the family! More

by Aoife & Ryan Maynard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

BMW of Darien responded

Thanks for this great review of BMW of Darien! Our team is dedicated to finding the best deals for our clients, so it is exciting to hear that Sebastian has been able to do that for you both so many times. He will appreciate your praise. Enjoy the new ride and have a great day!

December 10, 2022

Our new X7 had a computer problem while I was visiting. friends in CT from Washington DC and I walked into the dealership at 5 PM. Jamie Gonzalez quickly arranged a loaner for me while my car was kept to a More

by Hightekmommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

BMW of Darien responded

Thank you for being a fan of BMW of Darien! We're glad that the team worked hard to take care of your new BMW X7. We appreciate the kind words about Jamie and we'll be sure to pass them along. Safe driving out there.

December 09, 2022

Excellent service- done in time and ready when I arrived- this place is amazing- always! More

by Wlagerlowarren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Legere
Dec 09, 2022 -

BMW of Darien responded

Thank you for always being such a fan of BMW of Darien! We're happy to have your continued support.

December 09, 2022

Darien BMW helped me out of a tight jam. Needed to replace a flat tire while visiting in CT from Nashville, TN. The tire was not easy to match, but they found one and got it here and got i More

by bryrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
Dec 12, 2022 -

BMW of Darien responded

Thank you for this great review of BMW of Darien! We are glad to hear the Keith and the team were helpful in a stressful situation. Drive safe!

December 08, 2022

As delightful and professional as always, time after time. First rate quality of work and very nice people with whom to deal. It does not any better. More

by emery2777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Legere
Dec 09, 2022 -

BMW of Darien responded

Thank you for the great review and kind words about our team! We hope to see you again here at BMW of Darien! Take care!

December 06, 2022

Awful experience. Do no care about customer. Retrade. Communicate poorly. End up feeling like I was taken advantage of. Will never work with them again. More

by edward.levin3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
John Haynes, Jeremy Ciskowski
Dec 06, 2022 -

BMW of Darien responded

Edward, customer service and honest business practices are our priorities, so it's very concerning to see this feedback. I am sincerely sorry if our team has left a negative impression, and we do not condone ever misleading of our customers. If you could please give me a call, I would like to understand what happened and discuss if there is anything I can do to help. Thank you, Tom Samperi - General Sales Manager - (203) 662-2015

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