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BMW of Darien
Darien, CT
2,185 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,185 reviews
September 14, 2022
The service was completed but the communication was challenging. I both texted and called for updates on when my cat would be ready before I received a response. The navigation in my loaner did not wo challenging. I both texted and called for updates on when my cat would be ready before I received a response. The navigation in my loaner did not work and although I was able to use Waze on my IPhone, it was not what I would have preferred. More
by Tennisnutmom
Employees Worked With
Chris
September 14, 2022
I am very satisfied and happy with Darien BMW Service. Everybody was very professional and kind. The service is done timely. I really liked the video that they sent. It was very detailed and informative. Everybody was very professional and kind. The service is done timely. I really liked the video that they sent. It was very detailed and informative. Thank you! More
by suleozoran
Employees Worked With
September 14, 2022
Very polite, very helpful. Came in with a shredded tire & they helped me right away. They were quick and it cost less than I expected. Win/win. Love this service department. Came in with a shredded tire & they helped me right away. They were quick and it cost less than I expected. Win/win. Love this service department. More
by KjGage
September 09, 2022
Normal courteous personnel throughout First time that my car , after my 16 days of waiting for BMW to determine if there is a problem in safety lock system in which ,with door open ,car instead apparently s car , after my 16 days of waiting for BMW to determine if there is a problem in safety lock system in which ,with door open ,car instead apparently slipped into gear from at rest position i. Completely unsatisfied with BMW Corporate decision of no finding of defect and explanation with over 274 problem notifications in a very short period and in particular taking extraordinary time! Learned how BMW dealer has no impact or control or ability to expedite Corporate Efficiency..Determination of no finding of a flaw after one brief factory test in well less than an hour gives little comfort that this will not occur again! 40 year BMW customer dissatisfied! Factory and independant dealer should no permit ! Improper resolution for Corporate /Dealer to leave 40 + year customer with 35,000 mile 3 yr + vehicle with confidence and therefore my brand loyalty destroyed! More
by DealerAFactoryF
September 09, 2022
Your place was very clean and neat everyone was very friendly and helpful👍👍thanks for your service friendly and helpful👍👍thanks for your service More
by stevecampbelltennis
Employees Worked With
September 09, 2022
It is very neat and up to date your up front staff are top notch 👍 top notch 👍 More
by stevecampbelltennis
Employees Worked With
