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BMW of Darien

Darien, CT

Overview
Employees
Reviews
Vehicles
4.8
2,180 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,180 reviews

February 18, 2025

was treated very professionally and was an enjoyable experience wish I could have that experience everywhere More

by bmw
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Orban
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

BMW of Darien responded

We're delighted to hear that you had a professional and enjoyable experience at BMW of Darien! Thank you for sharing your feedback, and we hope to see you again soon.

February 18, 2025

No issue with the dealership. However, Tom was rude, and rolled his eyes on two occasions, when I asked to talk to him to answer questions. More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
1.0
This rating includes all reviews, with more weight given to recent reviews.
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February 15, 2025

I am always greeted in a very welcoming way. I get the best service. Best communication. And treated with respect. I am grateful for a longtime positive relationship with all of the service de More

by lisamx3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

BMW of Darien responded

Thank you for sharing your positive experience with the service department at BMW of Darien! We're delighted to hear that our team consistently provides welcoming and respectful service. We look forward to continuing this great relationship!

February 15, 2025

Installation of brand new (& expensive) brakes were still screeching loudly after 6 weeks and 1,300 miles and I was told there was nothing they could do about it. More

by Unhappy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luigi Devoto
3.0
This rating includes all reviews, with more weight given to recent reviews.
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February 15, 2025

BMW Darien was friendly, efficient, helpful and just made a maintenance visit very pleasant and painless! More

by krissycarboni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2025 -

krissycarboni responded

This is my 4th beemer from this dealership, I trust them and can’t ask for more than that! Excellent people, excellent service, excellent cars!!

Feb 17, 2025 -

BMW of Darien responded

Krissy, we're delighted to hear that your maintenance visit was pleasant and efficient at BMW of Darien! Thanks for sharing your experience with us.

February 14, 2025

Great experience working with tyler Orban ask for him in sales great great experience ever More

by crainz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Samperi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Orban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryann, Ardit
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Feb 17, 2025 -

BMW of Darien responded

We are glad to hear that Tyler provided excellent service. Thanks for choosing BMW of Darien.

February 14, 2025

Tyler along with the staff were very helpful and knowledgeable. It was also refreshing to be in a relaxed environment. More

by drazny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Orban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

BMW of Darien responded

We're delighted to hear that Tyler and the team provided a helpful and relaxed experience at BMW of Darien. Thank you for sharing your positive feedback!

February 13, 2025

Luigi was exceptional. His service was excellent and I would give a 5 star rating. More

by Ladybug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

BMW of Darien responded

Thanks for sharing this praise for Luigi at BMW of Darien! Safe travels from the entire team.

February 12, 2025

Excellent and Successful Car service, very friendly staff with nice client focus and solutions. Definitely in the Top places to take care of my car. More

by Eduardo Torrealba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The welcome Team, awesome as well
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Feb 12, 2025 -

BMW of Darien responded

Eduardo, we're delighted to hear that you had an excellent experience with our team at BMW of Darien. Thank you for trusting us with your car service needs!

February 10, 2025

They were: On time. Efficient. Thorough. Courteous. Nice car wash! didn’t like the online scheduling though so had to call them directly to schedule. More

by Bayberrie
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

BMW of Darien responded

Thank you for sharing your experience with BMW of Darien! We're glad to hear that our team provided efficient and courteous service, including a nice car wash. We appreciate the feedback on online scheduling and will work to improve it. Safe travels!

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