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BMW of Darien - Service Center

Darien, CT

4.8
1,377 Reviews

1,377 Reviews of BMW of Darien - Service Center

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May 01, 2025

Keith was professional and respectful. He called me before doing any work on the car and gave me specifics as to why they should be dine, as well as scenarios if they weren’t performed. I More

by Trace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

BMW of Darien responded

We're delighted to hear that Keith provided you with such a professional and respectful experience at BMW of Darien. It's great to know you felt well cared for throughout the process. Thank you for sharing your feedback!

April 29, 2025

Always a positive experience at this dealership! Have been there for service a few times and alway have had an exceptional experience with Daniel Eager. More

by meerasingh67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

BMW of Darien responded

Thank you for sharing your positive experiences with Daniel and the team at BMW of Darien! See you next time!

April 25, 2025

Quick, efficient service from the service team! Thank you so much. I’ll be a returning customer. More

by Brania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

BMW of Darien responded

We are delighted to hear from you, Brania. Thank you for the great review of BMW of Darien!

April 25, 2025

The staff is always great, professional and knowledgeable. Their work is excellent and clearly explained. More

by Servomation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

BMW of Darien responded

Thank you for the wonderful feedback! We're delighted to hear that our team at BMW of Darien provided excellent service and clear communication. We look forward to assisting you in the future!

April 24, 2025

Always have a positive experience when bringing my car in for servicing. Luigi explained all. More

by Susan Hawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

BMW of Darien responded

Thanks for being a loyal BMW of Darien customer, Susan! We are pleased to read that Luigi delivered five-star service.

April 24, 2025

Had another great experience as always with BMW of Darien. They are friendly, knowledgeable people who seem to care about their customers. The More

by Graffdds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

BMW of Darien responded

Thank you for sharing your positive experience with BMW of Darien! We're delighted to know our team continues to provide friendly and knowledgeable service. We appreciate your support and look forward to seeing you again!

April 23, 2025

Filling special way to serve your client need to deal with the BMW for ever More

by Fsolo58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

BMW of Darien responded

We are so happy that our BMW of Darien team earned your 5 stars. Thank you!

April 23, 2025

Courteous service staff, service tech was very detailed with the service they performed and what they found during their inspection. Also setting up transportation to and from made it extremely helpful More

by Barry
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

BMW of Darien responded

Barry, we're delighted to hear that our team at BMW of Darien provided you with detailed service and convenient transportation options. Thanks for the great feedback!

April 22, 2025

Outstanding service. The new area for service is efficient. They take care of you and keep in contact all day as the the status of your car More

by garyleob55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

BMW of Darien responded

Thank you for sharing your experience with BMW of Darien! We're delighted to hear that our service area and communication met your expectations. We look forward to assisting you again in the future!

April 21, 2025

Good service staff. Very accommodating. Friendly gave good recommendations happy with the services I received. More

by Db
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

BMW of Darien responded

We're delighted to hear that our service staff at BMW of Darien provided you with accommodating and friendly assistance. Thank you for sharing your positive experience, and we're glad you're happy with the recommendations!

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