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BMW of Darien - Service Center

Darien, CT

4.7
1,401 Reviews

1,401 Reviews of BMW of Darien - Service Center

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December 29, 2020

A l w a y s. e x c e l l e n t. S e r v i c e for bmw s More

by R R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
December 29, 2020

I have such confidence in BMW of Darien Service. They keep both of my vehicles in excellent running condition. It is a comfort to know they are there for me. Hopefully, I can always drive a BMW. Thank More

by rosemarievaccaro25
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2020

Great service and great staff. The valet service is invaluable during these tough times. They definitely make me want to buy my next BMW from Darien BMW. More

by Anthony S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2020

BMW service was professional, efficient, and very organized. They provided great communication from start to finish and excellent service. Their Covid protocols were very clear and comforting. A t More

by Erik D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avelino Flores
December 23, 2020

Great customer service!! Always a pleasure to work with BMW of Darien! I have been a repeat customer for many years and look forward to many more. More

by karatsct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Monick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo, Anthony Fischetti, Patricia Romagnoli, Avelino Flores
December 23, 2020

Frank did a great job kept Me informed & I felt that they appreciated my business 👨‍💼 The Valet Service was prompt & My Valet was courteous & patient with the paperwork More

by dpdoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
December 22, 2020

I have always had a terrific experience at BMW of Darien. It is an incredibly professional a s well run dealership. Highly recommend to anyone. More

by jzimmerman
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2020

Had a nail stuck in a tire which needed to be replaced. Service was fast and efficient but $340 for a tire is way too much. Won’t do that again. More

by Skyhawk767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Romagnoli
December 22, 2020

Patricia in service was very thorough getting the details on my service issues. Very professional and personable insuring a positive customer experience. Excellent follow up verifying my satisfaction. More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Romagnoli
December 22, 2020

Easy check-in process. Service rep Patricia was knowledgable, courteous and very detain in understanding and explaining the process. Promptly reached out to me when the service was completed. More

by Padu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patricia Romagnoli
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