BMW of Darien - Service Center

During this difficult time, my family really appreciated BMW of Darien’s pick up and delivery of car. James did an excellent job managing the service. While my car was there for seasonal tire exchange, Tony BMW of Darien’s pick up and delivery of car. James did an excellent job managing the service. While my car was there for seasonal tire exchange, Tony inspected my vehicle promptly and caught a couple of problems. He saved me money by making a repair on one of the parts instead of replacing it. James kept me apprised throughout and facilitated an efficient and successful service. More

Great service! Quick and convenient. Way better than my old Audi. Thanks guys I would highly recommend the entire team. The text service and pay online made it really easy old Audi. Thanks guys I would highly recommend the entire team. The text service and pay online made it really easy More

Anthony and Yussef were very professional, friendly and knowledgeable. They worked with me and answered all my questions. I look forward to my next visit and would definitely recommend them knowledgeable. They worked with me and answered all my questions. I look forward to my next visit and would definitely recommend them More

This is my first time coming to this dealership as I am a new BMW owner. I came here for service and in this pandemic we are in, this dealership is taking the safety of its consumers with major importance. A new BMW owner. I came here for service and in this pandemic we are in, this dealership is taking the safety of its consumers with major importance. Also my direct contact, my advisor James was on point from beginning to end ensuring he was providing the best advice as possible along with my inspection of my vehicle by Joe Z. who extremely thorough in his report and findings about my vehicle. Thank you guys for providing a great experience in spite of restrictions due to this crisis we are currently in. More

As always, Frank was clear, helpful, informative, and comprehensive in communicating at each step of the way. All staff encountered in the process were supportive and courteous. comprehensive in communicating at each step of the way. All staff encountered in the process were supportive and courteous. More

Everything was done to Satisfaction. I appreciated the video that was sent and the call to initiate valet service and estimated time of pick up and delivery, and also the car wash..thank you. video that was sent and the call to initiate valet service and estimated time of pick up and delivery, and also the car wash..thank you. More

Excellent experience w/BMW Darien for an accident repair from a price, service, timing, and cost perspective. BMW Darien may well have earned a new regular customer. from a price, service, timing, and cost perspective. BMW Darien may well have earned a new regular customer. More

Avoid service at BMW of Darien I bought my car in for 2 service recalls. The car was otherwise in perfect mechanical condition. When I picked the car up, the headlight system was I bought my car in for 2 service recalls. The car was otherwise in perfect mechanical condition. When I picked the car up, the headlight system was not functional. The service manager took no responsibility but offered a 15% discount on repairs after paying a large diagnostic fee I am working 24 hour hospital shifts during this crisis, BMW Darien was a severe disappointment. BMW Port Chester was not any better They gave me a $2200 estimate for what turned out to be a $100 repair The moral of the story is to find an honest independent mechanic for out of warranty repairs on your BMW Great cars Poor dealer service God bless all through this crisis More

Always professional. Valet service picked up our car and it was serviced and delivered back within hours. BMW Darien always exceeds our expectations and we couldn’t be happier with them! it was serviced and delivered back within hours. BMW Darien always exceeds our expectations and we couldn’t be happier with them! More

Prompt, helpful, courteous. Delivered as promised and was glad my car was washed and cleaned too. Great place to sit and work if waiting for the service. was glad my car was washed and cleaned too. Great place to sit and work if waiting for the service. More