BMW of Darien - Service Center

Dan was excellent. Provided quick service on an urgent tire matter (flat tore), He kept me informed and the car was returned the same day. Dan also ensured that the Provided quick service on an urgent tire matter (flat tore), He kept me informed and the car was returned the same day. Dan also ensured that the tire replacement was covered under the coverage I had purchased. More

This is my second car with this dealership. It is an absolute pleasure working with them. Very professional. They are all about customer service. Can’t say enough good things about the enti It is an absolute pleasure working with them. Very professional. They are all about customer service. Can’t say enough good things about the entire staff. Dan was my service rep this last time and he was excellent. More

Excellent service and excellent attention to my wife and me as customers. I’d certainly recommend to anyone. me as customers. I’d certainly recommend to anyone. More

Prompt and courteous service and good communication. Was very helpful in explaining what services they will be doing on my vehicle. Was very helpful in explaining what services they will be doing on my vehicle. More

Very poor customer service. Act like they could care less about solving issues and interacting with customers. Would not recommend. Act like they could care less about solving issues and interacting with customers. Would not recommend. More

Very good issues handled by Luigi. Done job well with care. Giving 5 Stars. 👍 Yes Done job well with care. Giving 5 Stars. 👍 Yes More

Vincent was fantastic! I was from out of state and did not purchase my car from that dealership yet they treated me like I just bought the most expensive one on the lot. I I was from out of state and did not purchase my car from that dealership yet they treated me like I just bought the most expensive one on the lot. I was traveling through and got a flat tire and they took me right in kept in contact with me And let me know what was going on every step of the way. They were so good. In fact I may drive from Massachusetts to purchase my next BMW from them! More

I love this dealership more than the other BMW dealerships in the area! Everyone is so nice, helpful, and accommodating. Lucky to be working with Jamie. He’s straightforward and honest. Will not t dealerships in the area! Everyone is so nice, helpful, and accommodating. Lucky to be working with Jamie. He’s straightforward and honest. Will not try to sell you crap. If you need to buy a new car or need your current car serviced, I highly recommend him. More