Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,377 Reviews of BMW of Darien - Service Center
Sort by
April 19, 2025
Excellent and professional service. Very well organized and responsive operation. Jamie was great with communication. Very well organized and responsive operation. Jamie was great with communication. More
by Alex.c.foster
Employees Worked With
April 19, 2025
Excellent and very professional service. . He was thorough and met my expectations. Keep up the good work. . He was thorough and met my expectations. Keep up the good work. More
by Kathyfodor1
Employees Worked With
April 13, 2025
Even with the current construction the service was excellent. Courteous and helpful all the time excellent. Courteous and helpful all the time More
by craigconoscenti
Employees Worked With
April 11, 2025
Super efficient service from scheduling to arrival and through to completion. The dealership is in the midst of a major renovation, but despite this, the process was seamless and very professional! Every through to completion. The dealership is in the midst of a major renovation, but despite this, the process was seamless and very professional! Every area of the dealership was very clean as well, especially the garages where service is performed. More
by alisonzeigler
Employees Worked With
Other Employees :
The woman whom answered my call after 5pm on Wednesday, 4/9th. Can’t recall her name but she was friendly, accommodating and eager to please! I got an appt to fix a recall issue the next morning.
April 10, 2025
Thomas was excellent. He concisely explained the services being performed and the details of the extended maintenance plan. The technician was also excellent with his vid He concisely explained the services being performed and the details of the extended maintenance plan. The technician was also excellent with his video explanation of various parts of the vehicle. More
by Cathie
April 04, 2025
the service department here is very friendly and helpful. truly the best service by Jaime Gonzalez in particular. truly the best service by Jaime Gonzalez in particular. More
by gregory.gale
April 03, 2025
Jamie, at BMW of Darien is a pleasure to work with! ! He keep me,very informed with my vehicle! ! He keep me,very informed with my vehicle! More
by Cowboys Fan
Employees Worked With
April 01, 2025
He has been extremely helpful. I’m a new owner and have needed help on several items. Always a quick response. I’m a new owner and have needed help on several items. Always a quick response. More
by eicheng
Employees Worked With
March 24, 2025
Another excellent experience. Had the oil changed, oil filter replaced and front end brakes and rotors. BMW of Darien are experts at what they do. I love getting my car fixed ther Had the oil changed, oil filter replaced and front end brakes and rotors. BMW of Darien are experts at what they do. I love getting my car fixed there. Always an amazing experience from inception to completion. More
by Petrina
Employees Worked With
March 23, 2025
Fantastic service department. One above and beyond to quickly help me with an emergency repair. Everyone from the receptionist to the service team, and multiple people within the One above and beyond to quickly help me with an emergency repair. Everyone from the receptionist to the service team, and multiple people within the service team, helped to get me out in 24 hours and even found me a loaner. So glad I bought the car from here and experienced phenomenal service. More
by X5 PHEV owner from NYC
