BMW of Darien - Service Center

Great service. Jaime Gonzalez has consistently been helpful, courteous and kind. He's the absolute best and I would never go elsewhere. Jaime Gonzalez has consistently been helpful, courteous and kind. He's the absolute best and I would never go elsewhere. More

I’ve been in and out the shops for 40 years. Hands down the best experience I’ve ever had was my last week’s visit to BMW of Darien. My service advisor Daniel provided me with an exceptional le Hands down the best experience I’ve ever had was my last week’s visit to BMW of Darien. My service advisor Daniel provided me with an exceptional level of service. I could’ve not asked for more. Pleasant, courteous, professional, caring and knowledgeable and most importantly with the greatest follow up. I’m a customer for life. Thank you Daniel Eager!! More

Service department was able to execute excellent short notice service. Handled complications efficiently, timely and without error. Keith ensured I was a happy customer. notice service. Handled complications efficiently, timely and without error. Keith ensured I was a happy customer. More

Vince was courteous and helpful. Great loaner car! Completed work in the expected amount of time. Great loaner car! Completed work in the expected amount of time. More

Only have had repairs done there, but very well organized, and great communications methods. They appear a bit pricy, but it is difficult to compare this. organized, and great communications methods. They appear a bit pricy, but it is difficult to compare this. More

BMW of Darien is a well oiled machine. They are punctual and polite. They also are very accurate with timing. Great place to have your car serviced. They are punctual and polite. They also are very accurate with timing. Great place to have your car serviced. More

TJ was great to work with. Very communicative and handled the insurance company like a true professional. He kept me updated as needed which I appreciated as well. Thank you! Very communicative and handled the insurance company like a true professional. He kept me updated as needed which I appreciated as well. Thank you! More

I leave My BMW X5 Diesel at Darien CT dealer for a diagnostic, Showing in my dashboard a message saying ‘ wrong fluid added on exhaust system’ , they kept for 9 day just to gave me the diagnostic, the diagnostic, Showing in my dashboard a message saying ‘ wrong fluid added on exhaust system’ , they kept for 9 day just to gave me the diagnostic, they don’t diesel Mecanic specialist , finally after sending messages complaining about the delayed I got the estimate labor and parts for 5,520 dollars before taxes Ridiculous!!!, Finally I when to get back my car just paying the Diagnostic, I preferred to go to another dealer I don’t trust them More

Visiting for an annual checkup, the experience was uncomplicated with great service: from the professional and detailed explanations from Daniel the service technician to the super courteous drivers uncomplicated with great service: from the professional and detailed explanations from Daniel the service technician to the super courteous drivers from and to the dealership. Why aren’t all dealerships this painless and efficient?? More

Professional & responsive to my concerns They examined the car & made constructive suggestions on dealing with the problem. I would definitely recommend & use them for my BMW in the future. the car & made constructive suggestions on dealing with the problem. I would definitely recommend & use them for my BMW in the future. More