BMW of Darien - Service Center

Great service but today was expensive. Clean, polite, good service person. Everyone was professional and nice Clean, polite, good service person. Everyone was professional and nice More

Excellent service. Issues were communicated and taken care of efficiently and effectively. Stag was polite, courteous, and attentive to the client. Issues were communicated and taken care of efficiently and effectively. Stag was polite, courteous, and attentive to the client. More

Vince and the team at BMW Darien are a pleasure to work with. They always get my BMW X5 back in top shape and even give it a nice wash and vacuum. And their work is reasonably priced. Thanks! with. They always get my BMW X5 back in top shape and even give it a nice wash and vacuum. And their work is reasonably priced. Thanks! More

Excellent service from Vincent and the team at BMW Darien. I will definitely be back again, thanks. Darien. I will definitely be back again, thanks. More

They take a video of your cars problems But they don’t send you a video of what they did also management doesn’t return phone calls on concerns of the service you received send you a video of what they did also management doesn’t return phone calls on concerns of the service you received More

Took my 2009 328 in for service. Within hours they sent me a video walk through with the technician showing me all the problem areas. Then got a call from Anthony F who gave me a ver Within hours they sent me a video walk through with the technician showing me all the problem areas. Then got a call from Anthony F who gave me a very honest assessment of what work was critical vs what could wait based on my situation/needs. Have never experienced this at a dealership before. Usually everything is an absolute must. The work took a week because the part had to be ordered but they gave me a great loaner in the meantime. Highly recommend this dealership. More

Pleasant staff and most helpful. A very good experience. A pleasure to be a customer. A very good experience. A pleasure to be a customer. More

I felt very well treated at Darien BMW. I was well informed each step of the way, the communication was excellent. The car was ready when promised and the service person I dealt with could I was well informed each step of the way, the communication was excellent. The car was ready when promised and the service person I dealt with couldn’t have been nicer. More

This time our requests were considered. we felt we were heard. Staff was attentive and cordial we felt we were heard. Staff was attentive and cordial More

After hitting a pothole yesterday, I only noticed this morning that a front tire on my X5 appeared irreparably damaged. So I called BMW Of Darien this morning and asked if they could take my car in right morning that a front tire on my X5 appeared irreparably damaged. So I called BMW Of Darien this morning and asked if they could take my car in right away to have it looked at. They responded that it would be no problem. After a notably pleasant and informative discussion with service advisor Anthony Fischetti, the wheel and undercarriage were thoroughly inspected and a new tire fitted in a few hours. The entire experience from drop-off to pick-up was nothing less than exceptional. Both Anthony and the dealership merit all five stars. More