BMW of Darien - Service Center

Great service as always. Welcomed by Fredy host, rapidly assisted by the counter lady and Frank my service rep. All very efficient including the drivers assisted by the counter lady and Frank my service rep. All very efficient including the drivers More

I have been leasing cars from BMW of Darien every three years for almost fifteen years. The service and attentiveness have always been very good but have even gotten better over the past few years. Everyon years for almost fifteen years. The service and attentiveness have always been very good but have even gotten better over the past few years. Everyone there from the moment you are greeted at the door to the moment you leave is courteous, caring, and friendly. It is a terrific dealership. More

Always excellent, efficient, and expert service at Darien BMW. Vince is very responsive and attentive to our specific needs. Valet pickup and delivery was extremely convenient during this time. Video show BMW. Vince is very responsive and attentive to our specific needs. Valet pickup and delivery was extremely convenient during this time. Video showing where work needed on the car was helpful in understanding the possible implications and calibrating level of urgency. Some of the digital messaging was a little confusing .. could use a bit of refinement and improved consistency. Overall, another very positive experience. Thank you! More

The work done was great and they provided helpful feedback on the car. My only complaint is that someone left a grease smudge on center console. Should have been caught before I saw it. feedback on the car. My only complaint is that someone left a grease smudge on center console. Should have been caught before I saw it. More

Thank you Anthony and BMW of Darien for excellent and above and beyond customer service always! I appreciated your patience in making sure my questions and concerns were addressed and your communication above and beyond customer service always! I appreciated your patience in making sure my questions and concerns were addressed and your communication throughout the process. More

Great team to work with. Considerate, efficient and friendly. They made the service as painless as possible. I would highly recommend this dealership. Thank you. friendly. They made the service as painless as possible. I would highly recommend this dealership. Thank you. More

The process was simple and smooth with lots of clear communication and minimal wait times. Everyone involved was professional and courteous. As an added bonus, my car was nicely cleaned. communication and minimal wait times. Everyone involved was professional and courteous. As an added bonus, my car was nicely cleaned. More

I scheduled an oil change for 1pm. I opted to wait in the lounge for the work to be done. My car was serviced properly and the staff was helpful but it took over an hour and a half. I think that it should've lounge for the work to be done. My car was serviced properly and the staff was helpful but it took over an hour and a half. I think that it should've been closer to an hour with an appointment More

Excellent service! Car was quickly fixed. Received a video with general diagnostic. Super kool!! Great lattes too! Everyone there is really helpful, courteous and knowledgeable. I enjoy taking my car th video with general diagnostic. Super kool!! Great lattes too! Everyone there is really helpful, courteous and knowledgeable. I enjoy taking my car there for service. More

Exceptional service with very professional staff. My first BMW of Darien Valet Service experience was seamless. They picked up my car at home and delivered it after few hours looking brand new. Patricia first BMW of Darien Valet Service experience was seamless. They picked up my car at home and delivered it after few hours looking brand new. Patricia was exceptional and a gem as she provided information and updates in a quick, friendly and professional manner. I’ve dealt with other BMW dealer in tri-state area and Darien is cut above the rest! Keep it up! More