BMW of Devon

Excellent experience working with Davante - friendly, attentive, and knowledgeable. I would recommend seeking him out as your sales advisor. attentive, and knowledgeable. I would recommend seeking him out as your sales advisor. More

Overall, I had a good experience. The used car I purchased was in good shape, and the salesman and staff were friendly and helpful. In particular - I had been searching for a car for The used car I purchased was in good shape, and the salesman and staff were friendly and helpful. In particular - I had been searching for a car for months and Jamie, the Internet Sales Manager, did a nice job of communicating with me from time to time to see how my search was going. His interaction is what reminded me to re-check Devon's inventory which led me to find the car I ultimately bought. Here are some things that could have made my experience better: - After the salesman and I agreed on price, I had a long wait, over an hour (closer to two hours), to be seen by the finance guy to complete paperwork. I would have preferred to go home and come back since I live close by, and the delay was never properly explained to me. - There were a couple of little things I asked about regarding the vehicle, and I got some lip service but ultimately I don't feel like they cared since they were getting the sale (deep cleaning chrome spots on the window frame, full-screen Carplay coding, removing unnecessary front license holder). Even offering to put a BMW plate on the front until I could take care of it myself would have been a nice touch, but that did not happen. I don't understand why BMW won't allow Carplay to take the entire screen if desired - it should be a user option! - The original financial write-up had the wrong price of the car. It had been lowered on the website. At best, that's an in-house communication problem. So make sure you're paying the correct latest/lowest price that's advertised! The remaining gripes are general BMW issues: - For some reason, most used BMW cars I see for sale are either black, white, or gray. I don't understand why there aren't more colors for sale - are fleets only buying black/white/gray? Those are boring and black and white are hard to keep looking clean. - Shame on BMW for stopping manual transmission on its base 3&4 series. I MISS MY STICK SHIFT ALREADY! :-) - BMW run-flat tires are loud and too expensive to replace. Not a fan. I would far prefer a spare tire and jack hardware. More

I tried to get in touch with the Finance department but they’re not returning my phone calls. I am trying to cancel my Zurich Shield proctection coverage. they’re not returning my phone calls. I am trying to cancel my Zurich Shield proctection coverage. More

Kerry could not have been any better to deal with. He was very knowledgeable and helpful with the purchase. I would absolutely recommend and use him again. He was very knowledgeable and helpful with the purchase. I would absolutely recommend and use him again. More

Friendly and knowledgeable sales staff and large inventory. Kerry made himself available before during and after the sale to check in and make sure my every need was met. Love my new M235! inventory. Kerry made himself available before during and after the sale to check in and make sure my every need was met. Love my new M235! More

Kerry made the car buying experience an absolute breeze and a pleasure, would 10/10 recommend and a pleasure, would 10/10 recommend More

Excellent service. Everyone at Devon are very helpful and professional would highly recommend them for sales and servicr Everyone at Devon are very helpful and professional would highly recommend them for sales and servicr More

Anthony is a true professional with product knowledge matched by none and he is honest, polite, and a pleasure to deal with. I have owned several vehicles, but this is the first driving machine, a true matched by none and he is honest, polite, and a pleasure to deal with. I have owned several vehicles, but this is the first driving machine, a true joy to drive even in traffic. The entire staff at Devon BMW were polite, helpful, and fun. Thank you all so much especially Anthony, simply the best! More

Savannah has been great in helping us find the right vehicle and did a great job wrapping up the deal for us. We’re happy with the experience with Devon BMW. vehicle and did a great job wrapping up the deal for us. We’re happy with the experience with Devon BMW. More

My wife and I had a very good experience at BMW of Devon. Anthony was very knowledgeable and helpful throughout the entire process. We took over a year to make our decision. Anthony was a big part of us cho Anthony was very knowledgeable and helpful throughout the entire process. We took over a year to make our decision. Anthony was a big part of us choosing BMW of Devon. A message for BMW corporate - We think they should offer regular tires as an option as opposed to forcing us into buying run-flats. Thanks Again ! More