BMW of Fort Wayne

Purchased a new car from Ashley. She was so very helpful to us! I had a hard time picking a car & color I wanted! Suggested a white car & that sounded really nice to me! Ashley helpe She was so very helpful to us! I had a hard time picking a car & color I wanted! Suggested a white car & that sounded really nice to me! Ashley helped us with bringing a car from another place! When it came in & I saw it, it was a great fit for me! White car with a black interior! I drove away with a smile on my face! Everyone we dealt with at BMW was very kind & was willing to work with me till I found the perfect car! Thanks to all of u at BMW Ft Wayne! More

Couldn't be more pleased with Mike. Very professional, did not hound me into buying a vehicle, he did his job exceptionally by answering what needed answered and after deciding what I w Very professional, did not hound me into buying a vehicle, he did his job exceptionally by answering what needed answered and after deciding what I wanted, he made the purchase smooth as silk!! Thank you all you did! More

We came to the dealership to look at a used vehicle, but walked out with a new Mini Countryman...and I couldn't be happier! Not knowing anything about the Mini's, and assuming they would be way too small fo walked out with a new Mini Countryman...and I couldn't be happier! Not knowing anything about the Mini's, and assuming they would be way too small for my husband who is 6'3", we stopped by to look at a Lincoln Corsair used car with only 1200 miles on it that I had located on the internet. We walked into the dealership and Mike began helping us by introducing himself and asking why we stopped in. There was a new Countryman on the floor that I was looking at, so he assumed that was what I was looking for, and asked me about it. I said I wasn't interested because I knew my husband would not be comfortable riding in it. He grinned, opened the front door, adjusted the seat and asked Jim to try it. We were amazed! We spent the next hour or so talking and learning about the Mini's, which I had always admired but never seriously considered. Mike answered every question and was incredibly considerate and patient. Long story short, we purchased a new Countryman, and after two weeks of driving it, I am very very pleased. I come from a long line of family-owned dealerships, and have heard every story imaginable about dealerships' customer service...the good, the bad and the ugly. My father was a friend of Jim Kelley, Tom's father. Mike Cramer and the entire Kelley team at the BMW dealership could not rank higher in my book. From the manager, Scott to the sales team, to Tyler who spent an hour orienting me to the new car and the finance team, Tom Kelley has put together an extraordinary, cooperative, knowledgable and gracious team at this dealership. I will definitely search out Mike Cramer if/when I am once again in the market for a car! You had better hang onto him, Mr. Kelley!! More

I did not work with Scott, but Ashley & Hunter were amazing Very professional service amazing Very professional service More

Working with MINI of Fort Wayne was a great experience. Staff were extremely knowledgeable about product and made the purchase and trade-in process seamless. Staff were extremely knowledgeable about product and made the purchase and trade-in process seamless. More

I recently purchased a BMW for my soon-to-be 16-year-old daughter from BMW of Fort Wayne, and I cannot say enough good things about the experience. Living 200 miles away in Michigan, I was initially hesitan daughter from BMW of Fort Wayne, and I cannot say enough good things about the experience. Living 200 miles away in Michigan, I was initially hesitant to commit to buying a vehicle sight unseen. However, after calling the dealership and being connected with Michael Uniejewski, my concerns quickly dissolved. Michael answered all of my questions thoroughly and even went the extra mile by sending me a detailed video of the vehicle, which gave me complete peace of mind. When I arrived at the dealership, I was delighted to find the vehicle displayed indoors with a personalized sign reserving it for my daughter, a thoughtful and memorable touch. The dealership itself is the nicest I have ever encountered, and both Michael and the finance manager, Hunter, were outstanding throughout the entire process. I was greeted with refreshments and made to feel truly welcome. The car was in impeccable condition, not a scratch on it, and came with a 12-month, 12,000-mile warranty, further reassuring me that I was making a solid purchase. Even though I was making this purchase from 3 hours away, I would highly recommend BMW of Fort Wayne to anyone in the market for a vehicle. Thank you for an exceptional experience! More

Excellent with caring competent staff throughout They are focused on making my experience excellent and strive to meet my needs. focused on making my experience excellent and strive to meet my needs. More