Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Fort Wayne
Fort Wayne, IN
962 Reviews
When you shop for a new or used car or truck at any of our dealerships in Fort Wayne or Decatur, you will get competitive prices, convenient financing, and free carwashes at any of our three free carwashes as long as you own your vehicle. Our service departments provide the highest quality care and maintenance of your vehicle by our highly skilled and factory trained technicians. Should the unfortunate need of body work occur, our body shops have highly talented technicians as well as the necessary state of the art equipment to properly repair any make or model vehicle.
We have eight, soon to be nine, different new car dealerships in the Fort Wayne and Decatur areas. Come see us at any of our locations to enjoy the Kelley Advantage.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 962 reviews
July 28, 2026
We really enjoyed working with Mike. He helped guide us through specific features we wanted and made sure we got exactly what we were looking for. He kept us updated as we awaited delive He helped guide us through specific features we wanted and made sure we got exactly what we were looking for. He kept us updated as we awaited delivery and was super easy to work with. Also, one of the reasons I keep coming back is because of the quality of the Service Dept. More
by JLR
Employees Worked With
July 20, 2026
Nice selection of cars, access for test drive was efficient, little back and forth on price and didn't know if confirmed purchase until credit check was completed, great financing option for purchase efficient, little back and forth on price and didn't know if confirmed purchase until credit check was completed, great financing option for purchase. More
by Eric
Verified CustomerEmployees Worked With
Mike
July 18, 2026
Great transaction except for the paint protection I was charged for that I did NOT want! Guess Tom Kelley needed to pad his bank account!! charged for that I did NOT want! Guess Tom Kelley needed to pad his bank account!! More
by COUPLES40
July 18, 2026
Our salesman Mike U, and the Finance guy we worked with, were top notch from the moment we stopped in. There was never any pressure, and for those of us that were not shopping for a car as far as we kne were top notch from the moment we stopped in. There was never any pressure, and for those of us that were not shopping for a car as far as we knew, that made it much easier to decide to buy a performance car. This was the 2nd car we've bought from Kelley dealership in 2 months. We researched both heavily and Kelley had the best deal in a 200 mile radius both times. Highly recommend! More
by BRYAN.KAPOCIUS
July 16, 2026
Seamless sell for both parties. It was a pleasure doing business with Kelley Auto Group. It was a pleasure doing business with Kelley Auto Group. More
by yefmit
Employees Worked With
Other Employees :
Hunter your finance guy gets a Five Star rating as well.
July 09, 2026
Great dealership experience. Ashley was very helpful and kept me up to date throughout the buying process. Ashley was very helpful and kept me up to date throughout the buying process. More
by craigpoti
Employees Worked With
July 06, 2026
Ashley was welcoming, patient, and incredibly knowledgeable. She took the time to answer all of our questions about the vehicles we test drove and the financing process with no sales pressure. On knowledgeable. She took the time to answer all of our questions about the vehicles we test drove and the financing process with no sales pressure. Once we made a decision on the vehicle we wanted, the process was smooth and extremely quick. Overall, Ashley and the dealership team provided exceptional customer service! More
by Natalie1234
July 04, 2026
We purchased a used vehicle that originated from our area. He was very courteous and respectful. area. He was very courteous and respectful. More
by TIMR.TOBIAS
July 02, 2026
I was really impressed by the customer-oriented approach. I was really impressed by the customer-oriented approach. I was really impressed by the customer-oriented approach. More
by ILJA.RUDNEV93
July 01, 2026
My first experience at Kelley BMW was absolutely phenomenal thanks to the kind assistance & professionalism of Ashley Dewaelsche. She was amazing and handled every detail effortlessly!!! The entir phenomenal thanks to the kind assistance & professionalism of Ashley Dewaelsche. She was amazing and handled every detail effortlessly!!! The entire management staff of Stephanie Hartman, Scott Brooks & Sarah Garvin were helpful & made me feel at home at my new found dealership! I’m indeed grateful for all!!! James Barker More
by James Barker
Employees Worked With
