BMW of Freehold

Mike was really good.The whole process was smooth.he is very friendly and communicative. Thanks Mike for your help i would give nothing less than Excellent for his work very friendly and communicative. Thanks Mike for your help i would give nothing less than Excellent for his work More

Excellent service. Customer service was great. Everyone was patient and Mike really made my day with the efforts he took when picking my car up. Maria was also a pleasure. was patient and Mike really made my day with the efforts he took when picking my car up. Maria was also a pleasure. More

Richard Henriquez has been my salesman for over 15 yrs. hHe understands exactly what I want and doesn’t waste my time. He calls me when he knows he has a car I will like. I recommended him to my son who hHe understands exactly what I want and doesn’t waste my time. He calls me when he knows he has a car I will like. I recommended him to my son who also brought a car from him. I really trust him. More

Pierre was awesome to work with, no pressure and very accommodating. A real asset to the BMW of Freehold dealership. I highly recommend him for your next BMW purchase accommodating. A real asset to the BMW of Freehold dealership. I highly recommend him for your next BMW purchase More

I would like to praise Mark for his innate gift to approach one as if you were admiring a car in his driveway and not at a dealership. There was absolutely NO pressure nor any of the typical gimmicks approach one as if you were admiring a car in his driveway and not at a dealership. There was absolutely NO pressure nor any of the typical gimmicks sales people are so well known for, like wanting to test ride with you or holding on to your license making one a hostage of sorts and making one feel like you must leave with a car! He's totally the opposite. He'll show you the stock hand you the keys you drive it and don't like it well here's another set of keys... I found our interaction very easy and non-binding or made feel we were wasting his time. He was there for us until the end at every step. He went out of his way to bring the bulk of paperwork in need of signatures to facilitate picking up the car. He did not dragged us to "introduce us to his Mgr" or brought over any one of the senior staff which I find awkward and childish of sales people at nearby dealerships. I found the experience so pleasant I took the time out of my own volition to approach his Mgr and told him Mark was above average in our opinion given how he had dealt with us and this opinion/view was after we had visited all the nearby dealerships in the area which there's plenty and that say's a lot about Mark. I sincerely think BMW is the better for having Mark in their employ he is a true asset to any dealership he walks in and we are glad to have met him as well! Val More

would recommend mark vicens to buy my next car. all good More

John is outstanding. He provided a personalized and easy conversation style approach in explaining about the car that I was looking at. He even waited beyond the normal working hours to get the deal done. T conversation style approach in explaining about the car that I was looking at. He even waited beyond the normal working hours to get the deal done. Thanks John! More

Mike was very good. The process was smooth quick and easy. I highly recommend contacting Mike for your next purchase when at BMW Freehold NJ easy. I highly recommend contacting Mike for your next purchase when at BMW Freehold NJ More

John Bell was a huge help! He listened to our needs, was pleasant, quickly accommodated finding us as close to what we were looking for as possible given current conditions. Anyone who says they are looki pleasant, quickly accommodated finding us as close to what we were looking for as possible given current conditions. Anyone who says they are looking for a BMW we would refer to John! More

I have been taking my car into servicing with BMW of Freehold for almost 2 years. This was my first for buying a new car through their sales department. We were introduced to John Cheung as our sales re Freehold for almost 2 years. This was my first for buying a new car through their sales department. We were introduced to John Cheung as our sales representative. He was a breath of fresh air after a few unsavory experiences at a few other BMW dealerships. Car dealerships and car salesmen get a bad reputation. However, working with John dispelled a lot of those stereotypes. He was friendly, responsive and most importantly, listened to what I wanted in a car and where I stood with my budget. I strongly recommend John as both a car salesman and a friend, someone who I will be buying from (if he still works at BMW Freehold) for a long time. People like John make BMW, the ultimate driving machine. More