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BMW of Freehold

Freehold, NJ

4.9
2,290 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,290 reviews

May 29, 2021

I’ve had a fabulous experience with BMW of Freehold and especially with John Cheung, Kyle and Billy. I would recommend all I know to John. This is my second car that I’ve purchased from him in a matter of More

by andrearyan130
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Gries, William Lauer
Jun 01, 2021 -

BMW of Freehold responded

Thank you for the excellent review!

May 29, 2021

Mark is an excellent professional! Thanks so much for everything Mark! Just got an M3 from them and it is our 5th BMW lease and don’t think there are any other BMW dealers in the tri-state area that can More

by tevfik.peker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Vicens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

BMW of Freehold responded

Thank you for the great review!

May 27, 2021

Mark was awesome! He truly made the purchase of our sons car a great experience! Mark was cool as hell! Thank you very much for everything!! More

by Kimmaxson1003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Vicens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

BMW of Freehold responded

Thank you for the excellent review! We hope your son enjoys his new car, and we appreciate you choosing BMW of Freehold!

May 26, 2021

Pierre was very knowledgeable and pleasant to work with. He was very professional I was impressed with his patience throughout the process. We are looking forward to working with Pierre again in the future. More

by drew.miller27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

BMW of Freehold responded

We appreciate your wonderful review Drew. We are glad to hear you had a great experience at our BMW of Freehold dealership. We look forward to seeing you again soon!

May 25, 2021

From the minute I walked into BMW of Freehold, I was impressed by the immediate, courteous, and pressure-free environment of this dealership. My client advisor, Mark Vincens, was knowledgeable and genui More

by clveizer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Vicens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Gries
May 26, 2021 -

BMW of Freehold responded

Thanks for the thoughtful review! We’re glad you enjoyed your sales experience with us at DCH BMW of Freehold. We pride ourselves on our staff being friendly and helpful, and we always try to make our customers feel comfortable. It’s great to hear that you enjoyed your interactions with Mark. We’ll pass along the kind words you said about our staff. We hope to see you again soon!

May 25, 2021

Kyle is the finance manager that I worked with at Freehold BMW and he did a terrific job getting me great financing through BMW Financial Services. He was very thorough in presenting me options for More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Gries
May 26, 2021 -

BMW of Freehold responded

Ken, we are thrilled to hear you had a great financial service visit at Freehold BMW. We appreciate your feedback and are so glad to hear Kyle helped you have a memorable experience. We look forward to seeing you again!

May 25, 2021

I met William on the day of my first visit to Freehold BMW and I found him to be very professional in all aspects as my client advisor. From the test drive experience to the delivery of my vehicle, Willi More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Gries, William Lauer
May 26, 2021 -

BMW of Freehold responded

Thanks for the great review, Ken! We are so proud that your car buying experience with us at DCH BMW of Freehold has been your best of any dealership. Thank you for the compliments of William, we’ll be sure to pass them along! We greatly appreciate your business and look forward to seeing you again. Enjoy your new car!

May 21, 2021

From the first meeting Mark was helpful and courteous. We are very happy with our new BMW and Mark ensured a smooth and pleasant experience. Thank you...👍🥰 More

by Peacebaby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Vicens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Abikzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

BMW of Freehold responded

Thank you for the positive feedback! Enjoy your new BMW!

May 17, 2021

I went to many dealers & They gave me the best deal. Mike Y Was amazing he made sure I left in what I wanted. Ty More

by Biancabois21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wael "Mike" Youssef
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

BMW of Freehold responded

Thank you for the positive feedback! We truly appreciate your business and kind words.

May 15, 2021

This was the most pleasant car buying experience that I’ve ever had. My salesman Mark was a pleasure to work with. He is so knowledgeable, professional and friendly. Talking to him was like speaking with More

by Recarla3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Vicens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

BMW of Freehold responded

Thank you for the wonderful review!

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