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BMW of Freehold
Freehold, NJ
2,283 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,283 reviews
December 03, 2019
Mark made getting into my new car so seamless! He expertly explained every feature to me & patiently sat through all my questions. Thanks so much Mark! expertly explained every feature to me & patiently sat through all my questions. Thanks so much Mark! More
by alessia
Employees Worked With
December 03, 2019
Mike was a pleasure to work with, he was quick and efficient. I got the lease I wanted at the price I wanted. Thanks much! efficient. I got the lease I wanted at the price I wanted. Thanks much! More
by N.blumenfeld1970
Employees Worked With
December 02, 2019
Great experience! Mark Eustice, our Sales Representative, was very knowledgeable, friendly and professional. He knows his product very well, it was impressive. It certainly made our buying experience a lot was very knowledgeable, friendly and professional. He knows his product very well, it was impressive. It certainly made our buying experience a lot easier, I would highly recommend him and BMW of Freehold. Everyone we met was great! More
by Alexis Wukovits
Employees Worked With
December 01, 2019
Perfect BMW Buying Experience Nick- was extremely professional with my husband and I. He also took time to explain all different car options and Freehold Cars availabilities. Nick Nick- was extremely professional with my husband and I. He also took time to explain all different car options and Freehold Cars availabilities. Nick has a great knowledge about all BMW models and they functions. Nick was honest, most friendly and very patient with my husband and I. At the end of the day we’ve left with 2 beautiful cars and this was our 3rd and 4th BMW with Nick Sciarappa, and wonderful Danny at Freehold dealership. We drive 2 hours from where we live because people at BMW Freehold ALWAYS made our purchases so easy and worth it. Thank you!!! More
by Ivonka Walega
December 01, 2019
Outstanding experience! This is the dealership you want to go to if you are in search of a new car... and Nick Marchesani is the sales rep you want to work with. BMW of Free This is the dealership you want to go to if you are in search of a new car... and Nick Marchesani is the sales rep you want to work with. BMW of Freehold is not the closest dealership to my location however, their professionalism is not matched elsewhere. Not only was the experience quick and accommodating, but all parties were extremely wonderful to work with, from Sales to Finance all departments were a joy to work with. More
by tape17
December 01, 2019
Great customer service My boyfriend told me to go see his close friend at BMW Freehold and i can’t even express how helpful Nick Marchesani was, he’s super knowledgeable & t My boyfriend told me to go see his close friend at BMW Freehold and i can’t even express how helpful Nick Marchesani was, he’s super knowledgeable & truly simplified my shopping process. Honestly the best experience I’ve ever had with buying a car. More
by anthgln
Employees Worked With
Nick Marchesani
December 01, 2019
Freehold BMW The day my car was delivered my sales person Nick, actually came in on his day off because he wanted to make sure I was happy with my new X5. I have The day my car was delivered my sales person Nick, actually came in on his day off because he wanted to make sure I was happy with my new X5. I have never received that type of quality service at any dealership, anywhere, in all of my car buying experiences. Every detail was seen to, every question answered and I couldn’t be happier. More
by M.L. Robinson
November 30, 2019
Mark gave us an exceptional service. He is very professional and took his time to explain everything and addressed any concerns we had. Awesome client service!! professional and took his time to explain everything and addressed any concerns we had. Awesome client service!! More
by Patyu2009
Employees Worked With
November 30, 2019
Michael was the best! He made leasing a BMW easy. We will tell all our friends how knowledgeable, patient, available, and kind he was to work with. will tell all our friends how knowledgeable, patient, available, and kind he was to work with. More
by Wendy
Employees Worked With
November 30, 2019
good experience I dealt with a different salesman than I have previously dealt with. He was very concerned and paid so much attention to my needs. When my car came i I dealt with a different salesman than I have previously dealt with. He was very concerned and paid so much attention to my needs. When my car came in he spent a significant amount of time with my wife and I. I had some further questions after taking possession and he was always there for me. It was a pleasure dealing with him and everyone else we came in connect with. I have been dealing with this dealership for many years and have had nothing but good experiences. More
by Ald738
