Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Freehold
Freehold, NJ
2,256 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,256 reviews
February 15, 2019
Outstanding work!!!Allen Gin and the service team I want to start off that Allen and the service team has not let me down. They were able to find and fix my issues with the X1 where another service ce I want to start off that Allen and the service team has not let me down. They were able to find and fix my issues with the X1 where another service center was not able too. They were able to get the issue fixed within a day while the other BMW service center had my car for 3 days and was not able to address the issue. So thank you again Allen for the speedy repair and keeping me updated with the progress of the work. More
by Raymond
Employees Worked With
Allen Gin
February 11, 2019
My first BMW Overall excellent experience. Very Professional and friendly staff. Nick went the extra steps to ensure the purchase go smoothly and I guess people ar Overall excellent experience. Very Professional and friendly staff. Nick went the extra steps to ensure the purchase go smoothly and I guess people are what make a good dealership. More
by Terrylynn
Employees Worked With
Nick Marchesani, William Lauer
February 08, 2019
Professional Service Nick has been very helpful and knowledgeable about what he was selling. After sales, he even teaches us on every feature thats on the vehicle. G Nick has been very helpful and knowledgeable about what he was selling. After sales, he even teaches us on every feature thats on the vehicle. Great work Nick! Thank you! Edward More
by edwardcma
Employees Worked With
Nick Marchesani
February 04, 2019
Very helpful of getting what i came here for. Very pleasant and nice people. Called earlier in the day and receptionist was very nice. As for my sales person Nick S., he was very nice. Small paint Very pleasant and nice people. Called earlier in the day and receptionist was very nice. As for my sales person Nick S., he was very nice. Small paint defects on hood and he pointed it out to have it covered up. Would recommend due to the professionalism and being a nice guy. More
by IFlores930
February 03, 2019
Had a Great experience, everyone was helpful and friendly. Very happy with my purchase. Loving the vehicle and very happy we chose this dealership. They were knowledgeable , friendly, and Great overall custom Very happy with my purchase. Loving the vehicle and very happy we chose this dealership. They were knowledgeable , friendly, and Great overall customer service. Will definetly recommend to others. More
by Ivc
Employees Worked With
Stephen Semo
February 02, 2019
Excellent service and very personable staff! Excellent service and very personable staff. I came into dealership not expecting to be able to purchase car bit was pleasantly surprised and greatfu Excellent service and very personable staff. I came into dealership not expecting to be able to purchase car bit was pleasantly surprised and greatful for their persistence in working the deal. More
by eliverdi
February 02, 2019
Nick was great during my car purchase My salesman Nick M was outstanding through the whole process. He was very knowledgeable and professional. Nick is a true asset to your dealership. My salesman Nick M was outstanding through the whole process. He was very knowledgeable and professional. Nick is a true asset to your dealership. Thanks More
by L.A.
February 02, 2019
Easy no high sales pressure Great experience Mark went above and made an above all excellent car buy experience. Will come back again. We were in and out in no time with the X5. Great experience Mark went above and made an above all excellent car buy experience. Will come back again. We were in and out in no time with the X5. More
by Marlene
February 01, 2019
Outstanding Thank you for your excellent service. I am extensively pleased with my purchase. My 328i is nothing short of thrilling. I will refer my excellent expe Thank you for your excellent service. I am extensively pleased with my purchase. My 328i is nothing short of thrilling. I will refer my excellent experience to those seeking a BMW off to you with no hesitation. Thank you for everything, I greatly appreciate it. More
by Frassonny
Employees Worked With
Nicholas Sciarappa
January 31, 2019
My 4th car from freehold Nick was wonderfu and freehold is always ready to make a deal....I guess thats why this is my 4th car purchased from freehold dealership... Nick was wonderfu and freehold is always ready to make a deal....I guess thats why this is my 4th car purchased from freehold dealership... More
by Urs12
Employees Worked With
Nick Marchesani
