BMW of Freehold

Look no further Just bought our 2 BMW from Frank Catania at Freehold BMW and couldn’t be happier! Everyone is so friendly and accommodating! We will never shop anywhe Just bought our 2 BMW from Frank Catania at Freehold BMW and couldn’t be happier! Everyone is so friendly and accommodating! We will never shop anywhere else. More

BMW of freehold Mr. Fash was fantastic! This gentleman is attentive and aware of his clients satisfaction. He is on top of his game! He’s as asset to BMW of Freehold! Mr. Fash was fantastic! This gentleman is attentive and aware of his clients satisfaction. He is on top of his game! He’s as asset to BMW of Freehold! Thanks so much Mr. Fash, definitely 5 stars out of 5 More

BMW Chris fash Chris was amazing, we weren’t going to buy a car that day, but Chris made the experience amazing and smooth, we bought the car that day because Chris Chris was amazing, we weren’t going to buy a car that day, but Chris made the experience amazing and smooth, we bought the car that day because Chris and only Chris. Dealership was super nice. Russ was fantastic too. More

BMW X5 Mark my salesman was a pleasure to work with. He made the whole process from the time I walked through the door a very easy and enjoyable one. Thank y Mark my salesman was a pleasure to work with. He made the whole process from the time I walked through the door a very easy and enjoyable one. Thank you BMW of Freehold. This was my first BMW and I will probably be a life long customer from here on out More

Stress Free I have to give John Schaible a five star review. The experience of our first lease was as outstanding as our salesman. Highly recommend John for his I have to give John Schaible a five star review. The experience of our first lease was as outstanding as our salesman. Highly recommend John for his knowledge and no pressure sales approach. If you are looking for a BMW, look for John Schaible to put you in the car of your dreams. More

Great Service The service advisor Allen Gin explained to me every detail about how important of recall services need to do, and the technician Kang Peng did great j The service advisor Allen Gin explained to me every detail about how important of recall services need to do, and the technician Kang Peng did great jobs to my car every time. They both make me to get strong confidence to BMW and dealer of BMV freehold !! More

Great experience purchasing 2018 model 4 convertible I dealt with Mark Ongsako at Freehold BMW. He is a thorough sales consultant who answered every question precisely and if he did not know he told me h I dealt with Mark Ongsako at Freehold BMW. He is a thorough sales consultant who answered every question precisely and if he did not know he told me he would find out and he did. He set up our insurance company and our financing meeting. One of the best car salesman I have ever worked with. More

Incredible Experience Kang and Allen were both really helpful in helping us to recharge our key. We were really panicking when the battery to our key started to die, and th Kang and Allen were both really helpful in helping us to recharge our key. We were really panicking when the battery to our key started to die, and the two of them did a great job to reassure us on what to do, and also in replacing our keys for free! Normally, this is a service that costs $20+, so we really appreciated the service. They were both very personable and we highly recommend anyone to them. More

Online sales team not effective - lower you expectations! Very poor online sales experience. Rep not timely with simple requests for additional information regarding the condition of the car. Carfax was sho Very poor online sales experience. Rep not timely with simple requests for additional information regarding the condition of the car. Carfax was showing an accident. Online rep kept promising a response but never got back to me after 4 days of asking. In the end, the car was sold. I escalated my poor experience to management and was told cars sell all the time and my request for more information cause the delay and was my fault. As a customer courtesy, I was offered a vehicle for $20,000 more and wasn’t even close to the model I had initially asked about. I did escalate to GM and he responded appropriately. Not sure if the issue is fixed but lower your expectations and you’ll be fine – I think. More

***** As usuall best experince ****** Allen Gin is the best service advisor I have ever worked with all over USA. He goes out of his way to be helpful. He is extremely knowledgeable, profe Allen Gin is the best service advisor I have ever worked with all over USA. He goes out of his way to be helpful. He is extremely knowledgeable, professional and at the same time, caring. I would recommend him to anyone in need of service at BMW of Freehold. Also They have the best loaner cars, and when I go there I feel I am surrounded by my family. More