BMW of Freehold

Very good experience with excellent service Sales very helpful, knowledgeable, professional service, all the stuff are very good . Excellent dealer! This is my second time leasing the vehicle, w Sales very helpful, knowledgeable, professional service, all the stuff are very good . Excellent dealer! This is my second time leasing the vehicle, we liked this dealership very much More

The best car buying experience we’ve ever had This was the most positive, friendly, non-pressured car buying situation we have ever been involved with. We feel we had a wonderful deal arranged for This was the most positive, friendly, non-pressured car buying situation we have ever been involved with. We feel we had a wonderful deal arranged for us and could not be happier with our salesman, Nick Lichaa, he went above and beyond our expectations. Nick truly listened to everything we were thinking about in cars and was always so positive and understanding. Bob Fleischman, as general manager, could not have been any more accompanying than he was for us. We didn’t plan on walking out with a gorgeous car, we were only “looking” and we couldn’t be happier to have had it all accomplished in one afternoon. We would tell anyone and everyone this is the dealership to go to when looking for a new car. More

Service of car TIRES Service at BMW BUT complaint is BOM of tires. If warranty on tires offered now since February of 2018. Obviously there is an issue! #ihaveissue! Service at BMW BUT complaint is BOM of tires. If warranty on tires offered now since February of 2018. Obviously there is an issue! #ihaveissue! More

Excellent Client Experience I don't normally leave reviews. But my experience with the exceptional staff at BMW Freehold is notable. I expressed interest in a pre-owned BMW, and I don't normally leave reviews. But my experience with the exceptional staff at BMW Freehold is notable. I expressed interest in a pre-owned BMW, and received a prompt response asking when it would be convenient to stop by - no pressure - thanks Amy Nolan. My sales associate Stephen Semo was the consumate professional. He answered all my questions, and has an encyclopedic knowledge of the brand. This was my first ever "zero" pressure buying experience. It helps that the brand tends to sell itself. My financing was very efficient and actually enjoyable thanks to Robert Sullivan. He also addressed all my questions, and made what is normally an exhausting process move smoothly. And finally before driving my new car home Stephen took the time to go over all controls options and settings. More

Excellent Experience This was my first experience with BMW. We came in looking for an X1, but open to a sedan - so I was kind of all over the place. Nick (Nicholas Licha This was my first experience with BMW. We came in looking for an X1, but open to a sedan - so I was kind of all over the place. Nick (Nicholas Lichaa) was awesome. He took his time with us, let me test drive, didn't push a sale...we didn't leave with a car that day, but two days later my husband came home with a gorgeous 328i. Thank you, Nick for making the experience so enjoyable!!! More

The Best Dealership I Have Ever Dealt With! I have always had an excellent experience with everyone at the BMW of Freehold, and my latest purchase last week was no exception. My sales advisor, M I have always had an excellent experience with everyone at the BMW of Freehold, and my latest purchase last week was no exception. My sales advisor, Mr. Mark Ongsiako was very caring and professional. He took the time to explain my options, double-check all the paperwork, review the features of the vehicle and set up my phone. He went above and beyond his responsibilities at every step to make sure that the purchasing process was transparent, smooth, timely and pleasant.The price was fair and the car was delivered even earlier than promised, in showroom condition and with the exact options that I had requested. Mr. Michael Monteleone at the financing department was well prepared and very nice. He helped me review and sign all the paperwork quickly and painlessly. I would highly recommend this dealership to family & friends without hesitation. More

Great internet experience I would never have purchased the car had it not been for Amy Nolan. In my car search I submitted numerous internet leads regarding numerous cars. Am I would never have purchased the car had it not been for Amy Nolan. In my car search I submitted numerous internet leads regarding numerous cars. Amy called and emailed me right away ... she was the fastest ... and very helpful. Her call actually reminded me that I had, in fact, submitted a lead on that car. I explained what I wanted to accomplish and she then put me in touch with a great sales professional, Nick Lichaa ... who took over and finalized the deal with me. The whole experience was a 10 .... but frankly I probably would not have bought that car over the dozens I was looking at if it wasn't for Amy being so fast, responsive, friendly, and helpful. More

Fuel Pump Issue Hello I just wanted to say I really appreciate Service Manager Laude , I was really upset about a issue with my car. When Laude took the time to ca Hello I just wanted to say I really appreciate Service Manager Laude , I was really upset about a issue with my car. When Laude took the time to call me back within a hour and listen to my issue ,he couldn't promise anything since the car was not at his shop,but he did show that he cared about my issue and showed empathy. Just good to see good people who want to do the right thing for people even when they don't have too . Thank you More

Nicholas Lichaa is the greatest asset to BMW. PLEASE READ Definetly recommend bmw of freehold for many reasons but there are 3 tops reasons, i will always go to this dealership regardless of how far i move fr Definetly recommend bmw of freehold for many reasons but there are 3 tops reasons, i will always go to this dealership regardless of how far i move from here. Top reason. Nicholas Lichaa, honestly the most professional, and helpful car salesman you will ever find, he doesnt just sell cars he actually builds relationships with customers. He is honestly a true asset to BMW an he definetly deserves a promotion to be a manager or any type of reward for his excellent customers service. 2nd reason is the General Manager Dori Dado he is trully an amazing manager and he is doing a great job of assisting customer to his best ability. Dori has helped me out numerous times and honestly knowing he is the Genaral Manager at this location i feel very comfortable and i can buy cars with confidence. 3rd reason is the Finance manager Michael Monteleone, very professional and very very helpful. He actually cares about the customers and take his time explaining the benefits of the warranties offered. Micheal explained to me how important the tire and rim insurance is and he was right. The night i bought my car i hit a pothole and cracked my rim and tire but i was lucky enough to be covered and to get it fixed because Michael offered me the insurance. I am truly grateful for these 3 bmw employees, Nicholas Lichaa, Dori Dado, Michael Monteleone. Thank you for everything guys. You guys are a huge asset to the entire BMW brand. More

Above and beyond. Personable, professional and attentive was Chris. A young man with great listening skills and of action. I walked in stressed with anxiety but thanks Personable, professional and attentive was Chris. A young man with great listening skills and of action. I walked in stressed with anxiety but thanks to Chris the end result was all smiles. He made a bad situation good and as such I am grateful and honored to remind BMW of what a great asset you have in him. More