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BMW of Freehold
Freehold, NJ
2,254 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,254 reviews
November 08, 2024
Mike and Maria are excellent, a great team The car was ready on time and detailed I may be back for another car for my wife ready on time and detailed I may be back for another car for my wife More
by ANDREA44
Verified Customer
November 08, 2024
Outstanding customer service in purchasing a new vehicle. Everyone was great from the beginning of the purchase until the end! In particular Dori Dado and John Calabrese! Thank you again! Everyone was great from the beginning of the purchase until the end! In particular Dori Dado and John Calabrese! Thank you again! More
by Christina F
Employees Worked With
Other Employees :
The girls at the front desk were super friendky and polite, John Calabrese
November 07, 2024
My experience was seamless! My vehicle was explained to me thoroughly. Thank you Freehold BMW My vehicle was explained to me thoroughly. Thank you Freehold BMW More
by Michael Scarpaci
November 06, 2024
I had the most amazing experience at BMW of Freehold. This is where I will be getting my cars from going forward. Nick Lichaa is the Manager and he and his team are the dream team. He worked closely with This is where I will be getting my cars from going forward. Nick Lichaa is the Manager and he and his team are the dream team. He worked closely with Mike Youssef and Ruslan Gsyetsky that made this a 5 star experience across the board! You are made to feel informed, supported, and valued every step of the way. They made my dream of driving out with my first BMW come true! More
by LORYMORA11
November 04, 2024
John Cheung was so great! He located the car I was looking for. He delivered it to me so quick and made the whole process easy. He set up my app and connected my phone to the He located the car I was looking for. He delivered it to me so quick and made the whole process easy. He set up my app and connected my phone to the car so I was ready to drive off. Freehold BMW is a pleasure to work with and the entire staff rolls out the red carpet for you. Danny the GM always checks in to make sure we are well taken care of and I appreciate his attention to detail. More
by MRSALICIAHOLDEN
Employees Worked With
November 03, 2024
John is the best. He knows the vehicles and tries to get the best deal for his customers. The paper work process was digital and super easy. He knows the vehicles and tries to get the best deal for his customers. The paper work process was digital and super easy. More
by RYAN.PHILP
November 03, 2024
It was a pleasure to go and to buy Car for me in BMW Freehold, because All Selling Personel is very Nice , Friendly and Helpfull. That’s why I came here second time to do anoder shopping car transaction Freehold, because All Selling Personel is very Nice , Friendly and Helpfull. That’s why I came here second time to do anoder shopping car transaction . More
by GENEUXFAMILY
November 03, 2024
I had another great experience at Freehold BMW. Got an amazing car at an amazing price. The transaction was easy and quick. No hassles. No trying to sell me into expensive options and packages. Jus Got an amazing car at an amazing price. The transaction was easy and quick. No hassles. No trying to sell me into expensive options and packages. Just given direct information so can make the best decisions! Dori and John are top notch. Thanks again! More
by JNUDELMANDDS
November 03, 2024
Attention to detail - and always ready to help the customer. We have leased cars from the same dealership multiple times 👍 customer. We have leased cars from the same dealership multiple times 👍 More
by JAVIERFGON
Employees Worked With
Other Employees :
Troy Powell
November 02, 2024
Mark was excellent to work with. Very responsive and made the process straightforward. Great experience Very responsive and made the process straightforward. Great experience More
by APIERRO327
