Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Freehold
Freehold, NJ
2,287 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,287 reviews
March 28, 2023
Eugene is very knowledgeable and professional, always gives the best deals. answers all the questions gives the best deals. answers all the questions More
by fima
March 23, 2023
We’ve been customers of freehold BMW for decades They treat their clients like family They have reinvented the word customer service The staff could not be nicer Once you purchase a car from them its al treat their clients like family They have reinvented the word customer service The staff could not be nicer Once you purchase a car from them its almost impossible to go anywhere else More
by aljay1
March 20, 2023
This is our 4th Lease from Freehold BMW and we have been very happy with the sales and service we have received. very happy with the sales and service we have received. More
by Therealkrog
March 18, 2023
Mike Youssef has made the car buying process so easy. He is efficient, kind and helpful. Third car purchased from him-more to come! Highly recommend him as well as the dealership. We have been buying fro He is efficient, kind and helpful. Third car purchased from him-more to come! Highly recommend him as well as the dealership. We have been buying from Freehold BMW since 2013 - best in the business! More
by bmwlease4
Employees Worked With
March 15, 2023
Very Happy - car was excellent (as described) the process was quick & easy , the staff was on point! (Mark V. in sales was excellent) We appreciate the dealership has done for us! was quick & easy , the staff was on point! (Mark V. in sales was excellent) We appreciate the dealership has done for us! More
by Robert
Employees Worked With
March 10, 2023
Working with mark was such a great experience. He made me a feel right at home and I am now a lifelong BMW loyalist from here on out! He made me a feel right at home and I am now a lifelong BMW loyalist from here on out! More
by Drg0315
Employees Worked With
March 02, 2023
Easy car buying experience, professional customer advisors and consistent communication. They went a long way in bringing the price of the car to a level where it fit my budget. advisors and consistent communication. They went a long way in bringing the price of the car to a level where it fit my budget. More
by Faiyaz113
