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BMW of Freehold
Freehold, NJ
2,286 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,286 reviews
February 09, 2023
I highly recommend Mark. He was patient, always available and followed up with me a week later to make sure everything was fine. He was patient, always available and followed up with me a week later to make sure everything was fine. More
by amiddle221
Employees Worked With
February 05, 2023
Mark Vicens exceeded my expectations in every way. He is responsive, knowledgeable and great to work with. He is responsive, knowledgeable and great to work with. More
by 02transam
Employees Worked With
February 02, 2023
Excellent experience with the dealership and especially Eugene. After seeing the 2022 X5 hybrid on line over the weekend I called the dealership and Eugene was the first to return my call. He is extremel Eugene. After seeing the 2022 X5 hybrid on line over the weekend I called the dealership and Eugene was the first to return my call. He is extremely knowledgable about his product and refreshingly forthright about important details like vehicle history and value. No pressure - always good conversation and education about the vehicle. Never rushed and always polite and professional. Maria in finance was extremely professional and organized with no "high pressure add-ons." Truly a 5 star experience all around. More
by Mundie123
February 01, 2023
No pressure dealership with Friendly folks who want to sell cars. mark vicens, our salesman was extremely knowledgeable about the X5 product which was a big reason for our choice. sell cars. mark vicens, our salesman was extremely knowledgeable about the X5 product which was a big reason for our choice. More
by Creekrunr9
February 01, 2023
I brought my wife's X-3 in for service. I dealt with Tom LaBarbara and could not be any happier with the way that I was treated. He is a true professional. I dealt with Tom LaBarbara and could not be any happier with the way that I was treated. He is a true professional. More
by lovehound55
Employees Worked With
Thomas LaBarbara
January 31, 2023
Both Orville and Nick were outstanding. After months of waiting for a new i4 M50, they went to work and went out of their way to locate a perfect car for me and end the waiting game. I wo After months of waiting for a new i4 M50, they went to work and went out of their way to locate a perfect car for me and end the waiting game. I would recommend them highly for the hard work and professionalism they afforded me. Kudos to the entire team! More
by Markwhit
January 18, 2023
Top notch service advisor. It was great working with him and we had a pleasant experience. We will be back. It was great working with him and we had a pleasant experience. We will be back. More
by Mr T
Employees Worked With
January 10, 2023
Dominique was absolutely wonderful with the purchase of my used Jaguar XK. She has an outstanding personality and made it so easy to complete the sale from start to finish. From the time I came in the door my used Jaguar XK. She has an outstanding personality and made it so easy to complete the sale from start to finish. From the time I came in the door all the staff were so helpful and friendly. I will highly recommend BMW of Freehold to everyone that I know looking to purchase a new or used car. Thank You Dominique, you are an Angel. More
by funnycar376
Employees Worked With
Dominique Nemeth
