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BMW of Freehold
Freehold, NJ
2,286 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,286 reviews
October 11, 2022
Orville provided one of the most seamless and beautiful car buying experience. He was absolutely professional but yet personal in providing a great customer experience. I went in for a test-drive and bough car buying experience. He was absolutely professional but yet personal in providing a great customer experience. I went in for a test-drive and bought the car within the same evening on my own liking. He was extremely diligent and patient with all the queries and worries I'd in my car buying. Orville responded to every single question that I'd and made it as personalized of an experience as possible for the entire family. Even after the transaction was done, Orville stayed connected over the weeks to ensure he answered any queries from our end. If I'd to do this all over again, I would absolutely recommend working with Orville in buying the BMW that you desire. More
by veegee
Employees Worked With
October 10, 2022
John made it as easy as possible. It was a easy/great experience! Definitely recommend purchasing/leasing a car from him at the BMW in Freehold location. It was a easy/great experience! Definitely recommend purchasing/leasing a car from him at the BMW in Freehold location. More
by anerellaa
October 09, 2022
Our salesman Piere was fantastic no pressure always working with us to help us get the best possible model and deal for our budget. Nicholas the sales manger was fantastic to deal with as well overall working with us to help us get the best possible model and deal for our budget. Nicholas the sales manger was fantastic to deal with as well overall we had a great and pleasant car buying experience. More
by Hbudzaku
October 08, 2022
Pierre was wonderful to work with and provided phenomenal customer service! Highly recommend BMW of Freehold! customer service! Highly recommend BMW of Freehold! More
by Dg24
Employees Worked With
October 08, 2022
The effort provided by Orville represents among the highest levels of customer service I have experienced. His information was accurate, responses to queries were turned around very fast. Answers were highest levels of customer service I have experienced. His information was accurate, responses to queries were turned around very fast. Answers were clear and were necessary detailed enough for me to make informed decisions quickly. I had to drive over 40 miles to complete my transaction and I would do it again. He’s now my ‘go to guy’ for all things BMW! More
by s.green2000
Employees Worked With
October 05, 2022
Salesman Michael Youssef was extremwly accomodating and professional throughout the whole purchase process. would definitely recommend and use again. professional throughout the whole purchase process. would definitely recommend and use again. More
by glwatson75
October 03, 2022
Excellent salesman he needs a big raise. Very honest and trustworthy. My family will come to freehold bmw Very honest and trustworthy. My family will come to freehold bmw More
by Adrienne Thomas
Employees Worked With
October 03, 2022
The best experience I’ve ever had at a dealership! As soon as you walk in the door, you are greeted and treated like family. Mark Vicens went above and beyond with guiding me and helping me find the As soon as you walk in the door, you are greeted and treated like family. Mark Vicens went above and beyond with guiding me and helping me find the perfect car. I highly recommend coming here especially if you’re a first time buyer like me. You will not be disappointed! More
by Zamycastillo33
Employees Worked With
October 01, 2022
Very knowable and honest. I left with my new car feeling confident that I was given a good deal . I would definitely buy a car from Orville again . I left with my new car feeling confident that I was given a good deal . I would definitely buy a car from Orville again . More
by angfer732
Employees Worked With
September 30, 2022
Initial communication took a bit, but when Pierre connected, everything went smoothly. Good communication, pictures, etc… connected, everything went smoothly. Good communication, pictures, etc… More
by hofstbr
