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BMW of Orland Park
Orland Park, IL
1,897 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,897 reviews
April 19, 2025
James our service guy was great as always, Huda is very knowledgeable, the entire BMW staff is friendly, the new remodel is very nice knowledgeable, the entire BMW staff is friendly, the new remodel is very nice More
by reko_5
Verified Customer
April 19, 2025
Great service and knowledgeable team. Cory took the extra time to determine my maintenance coverage was valid. Cory took the extra time to determine my maintenance coverage was valid. More
by RORAL0
Employees Worked With
April 19, 2025
The BMW customer service is excellent. The workers were very helpful with my questions. Bravo!! The workers were very helpful with my questions. Bravo!! More
by LBROWN6296
Employees Worked With
April 19, 2025
Cory was really very courteous and the communication by all was great at the dealership all was great at the dealership More
by JABRS16
Employees Worked With
April 19, 2025
Thank you for the time you turned the work around on my car. However, The Service department answered all of my concerns once I was able to speak with the right person. Communication in the service depart car. However, The Service department answered all of my concerns once I was able to speak with the right person. Communication in the service department could be improved. More
by ESSIESIGMA3
April 16, 2025
Liz was great. Helpful, nice. Informative. I will go back without a problem. Thank you Helpful, nice. Informative. I will go back without a problem. Thank you More
by ROBERTACOLES10
April 16, 2025
Would never come back here again. I brought my 2024 BMW M3 Competition for a noise concern. Richard my advisor didn’t even bother calling me back for an update. They weren’t able to f I brought my 2024 BMW M3 Competition for a noise concern. Richard my advisor didn’t even bother calling me back for an update. They weren’t able to figure out what the issue was, nor did they even recommend any maintenance services. And the cherry on top is they couldn’t even provide a complimentary wash. STAY AWAY More
by anaskouk
Employees Worked With
April 14, 2025
Service on car was prompt and thorough. I appreciated them checking out other items that needed attention! Everyone was courteous and friendly!! Great dealership!! Thank you all!!! I appreciated them checking out other items that needed attention! Everyone was courteous and friendly!! Great dealership!! Thank you all!!! More
by MOMRN75
Employees Worked With
April 14, 2025
I was very satisfied with the service and advice I received from James, my service advisor. He was very attentive to my concerns and explained everything to my satisfaction. received from James, my service advisor. He was very attentive to my concerns and explained everything to my satisfaction. More
by WVKEEN
Employees Worked With
April 14, 2025
The service was quick. The facility is nice. The employees are all very nice. However, the prices for labor are through the rough. I went in for an oil change and spent alm The facility is nice. The employees are all very nice. However, the prices for labor are through the rough. I went in for an oil change and spent almost $700 for oil change and two filters. The service took 30 mins but the labor charge for each item was astronomical. In the future, I wish they’d at least give customers a heads up about all the add ons so they may be prepared financially instead of caught off guard. More
by courttort
Employees Worked With
