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BMW of Orland Park

Orland Park, IL

4.6
1,753 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,753 reviews

January 15, 2025

A very good inventory and great customer service. It definitely felt welcoming and I'm enjoying my purchase. More

by darryldbh3
Recommend Dealer
Yes
Employees Worked With
Daniel Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

BMW of Orland Park responded

We're delighted to hear that you felt welcomed and are enjoying your purchase from BMW of Orland Park! Thank you for highlighting our inventory and customer service. Safe travels in your new ride!

January 14, 2025

I would come back and get my car serviced for an oil change again. Even though the wait time can be extremely long. More

by KEANNA.WILLIAMS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Jan 28, 2025 -

BMW of Orland Park responded

Keanna, we're glad to hear you'd consider returning for an oil change despite the longer-than-expected wait time. Our team is always working on improving our efficiency and appreciate your patience. If there's anything else we can do to enhance your experience, please feel free to reach out. Thank you, Brian Coster - Service Manager - 708-460-4545

January 14, 2025

Exceptional customer service. Tony was very nice and accommodating in my time of need. Thank You. More

by JOSCELYNCOBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

BMW of Orland Park responded

Joscelyn, thanks for the awesome review of Tony and BMW of Orland Park!

January 14, 2025

I had a 2:20 appointment, received a phone call a day before to confirm & was asked if The could arrive at 2pm which wasnt a problem. I arrived early & no one asked if they could help. I was asked later More

by CYNTHIAWARD378
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Hernandez
Jan 14, 2025 -

BMW of Orland Park responded

Thank you for taking the time to share your experience. We sincerely apologize for any inconvenience caused during your visit and for not meeting your expectations. We strive to provide excellent service to every customer, and we regret that we fell short in this instance. We appreciate your feedback regarding communication and the courtesy check. Your comments help us improve our processes to ensure that all services are completed thoroughly and that every customer feels valued and respected. If you'd like to discuss your visit further or share additional details, please don't hesitate to contact us directly. We hope to have the opportunity to better serve you in the future. Thank you for bringing this to our attention. Best Wishes, BMW Of Orland Park

January 14, 2025

I am so thankful for the staff at Ziegler BMW. No matter what my concern, it is always taken seriously, and the problem remedied in a timely manner. More

by MARY.SOPHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey (service department)
Jan 14, 2025 -

BMW of Orland Park responded

Mary, we're pleased to hear that our team at BMW of Orland Park has been attentive and efficient in addressing your concerns. Thank you for sharing your experience with us!

January 13, 2025

We returned to work with Victoria after such a great experience buying my husband’s truck! She helped us get our new x7 seamlessly. Even though we live in Naperville, we made the drive to Orland Park be More

by knapekoski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Kendra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

BMW of Orland Park responded

Knapekoski, we're delighted to hear that Victoria made your experience worth the drive at BMW of Orland Park! Thank you for choosing us again, and enjoy your new BMW X7!

January 13, 2025

I recently had service done at BMW of Orland Park , it was a good experience. Cory was helpful and answered all of my questions. He took the time to provide detailed explanations about the services my car More

by MICHAELBELLEW69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
Jan 14, 2025 -

BMW of Orland Park responded

Michael, we're delighted to hear that Cory and the team at BMW of Orland Park provided you with such a positive service experience. Thank you for sharing your feedback, and we look forward to assisting you again in the future!

January 12, 2025

Always a pleasant experience at the Orland Park location. Dion was helpful, informative and kept me notified of the progress on the work on my car. More

by CHRYSTINEDIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

BMW of Orland Park responded

Thank you for sharing your experience with us at BMW of Orland Park! We're delighted to hear that Dion provided helpful and informative service. We look forward to assisting you again in the future!

January 11, 2025

Overall buying experience was excellent. Peter was able to work with me to get me the price I wanted for my new car. More

by Jim W
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Denbroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

BMW of Orland Park responded

Jim, we're delighted to hear that Peter made your buying experience at BMW of Orland Park an excellent one. Enjoy your new car and thanks for choosing us!

January 11, 2025

I come back to the dealership because James always takes care of me to explain what's happening keep me in touch and gets me in and out fast. I sent him a email and he quickly got back to me and scheduled m More

by EDGAREFLAGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

BMW of Orland Park responded

It's fantastic to hear that James consistently provides you with such attentive and efficient service at BMW of Orland Park, Edgar. Your trust in him speaks volumes, and we're grateful for your continued loyalty. Safe travels until we see you next time!

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