BMW of Orland Park

The salesperson was very nice and pleasant not pushy. I would have given a five star review if it were not for them running an unauthorized credit report on me. I came in with my own financing. I would have given a five star review if it were not for them running an unauthorized credit report on me. I came in with my own financing. More

This place is great. Tony is awesome. Very knowledgeable and professional. I recommend everyone to go here by a car and service them here Tony is awesome. Very knowledgeable and professional. I recommend everyone to go here by a car and service them here More

Very accommodating process. Victoria kept me updated most of the way until my car made it to the lot. Victoria kept me updated most of the way until my car made it to the lot. More

Jason was terrific. I left my car the night before my service appointment with a damaged tire I got on my way home from work. He called immediately the next morning info I left my car the night before my service appointment with a damaged tire I got on my way home from work. He called immediately the next morning informing me was handling the claim. He followed up with me throughout the day with status on the claim approval, timing on the delivery of the new tire and timing on completion of the repair. He had the car repaired and available that same evening. He also took upon himself while he already had the car at the dealership to do the next required service interval as it was close to the milage requirement. This saved me the time and inconvenience of having to make another appointment to do that service. This was very much appreciated and a heads up move. He also offered to arrange free transportation to the dealership that evening when I mentioned I was having difficulty arranging transportation to the dealership with my wife out of town. that was much appreciated. This is the second time Jason has handled a tire claim on my car due to a road hazard and his quick response in getting this stressful situation resolved for me has been impeccable. I really appreciate the way Jason has handled these matters for me and got my car back to so quickly. More

Appreciate everything that Rich did as my service advisor. He took the time to explain everything to me in detail. In addition, he went above and beyond to make sure that everything in my car was fix advisor. He took the time to explain everything to me in detail. In addition, he went above and beyond to make sure that everything in my car was fixed quickly and correctly. More

They are very polite and I like the video they send me explaining the work. explaining the work. More

I was attended to immediately I arrived. The courtesy car was the best loaner car ever The courtesy car was the best loaner car ever More

Excellen Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent That’s got to be 15 words🤣 Excellent Excellent Excellent Excellent Excellent Excellent Excellent That’s got to be 15 words🤣 More

Service was good but they did not reset maintenance required indicator. Car is still showing service due in 128 mile. required indicator. Car is still showing service due in 128 mile. More

A Fantastic Car-Buying Experience at Ziegler BMW of Orland Park I recently had the pleasure of purchasing a new BMW from Ziegler BMW of Orland Park, and I couldn’t be more satisfied with the entire Orland Park I recently had the pleasure of purchasing a new BMW from Ziegler BMW of Orland Park, and I couldn’t be more satisfied with the entire experience. From start to finish, the professionalism, knowledge, and customer service provided by Sales Manager Sam and Salesperson Mateen made the process seamless and enjoyable. Sam ensured that everything went smoothly, providing clear and transparent communication while making sure I got the best possible deal. Mateen was equally outstanding—his expertise, patience, and dedication to customer satisfaction were evident throughout. He took the time to answer all my questions, explain the vehicle’s features in detail, and ensure I was comfortable with my decision. The entire team at Ziegler BMW of Orland Park went above and beyond to make this an stress-free and rewarding purchase. If you’re in the market for a BMW, I highly recommend working with Sam and Mateen for an exceptional buying! P.S This is my fourth vehicle from them Once again Thank You! Manny More