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BMW of Orland Park

Orland Park, IL

4.6
1,785 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,785 reviews

May 15, 2025

Very honest and helpful! Customer service was exceptional. Jason communicated when he said he would. I would highly recommend BMW of Orland Park. More

by T_L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

BMW of Orland Park responded

Thank you for the high recommendation! We're delighted to hear that Jason and our team at BMW of Orland Park provided exceptional service. We appreciate your support and look forward to serving you in the future!

May 14, 2025

Ziegler BMW of Orland Park is ALWAYS customer focused and provides the highest level of service every time!! Highly recommended!! More

by michaelm2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

BMW of Orland Park responded

Michael, thank you for the glowing recommendation! We're happy to hear that our team at BMW of Orland Park consistently meets your expectations.

May 13, 2025

Smooth and easy process, allowed me to shop virtual while communications were clear and concise. Sales agent and financing manager were professional and punctual while keeping my experience as the focus. Wel More

by Williamgoforth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Denbroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Huda Abed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica was involved as well and was fantastic.
May 13, 2025 -

BMW of Orland Park responded

William, we're delighted to hear that your virtual shopping experience with BMW of Orland Park was smooth and professional. Thank you for choosing us, and we look forward to assisting you in the future!

May 13, 2025

I came in for oil change and used the BMW coupon. My sales representative was very helpful and informative about the service More

by LITTLE.KAREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

BMW of Orland Park responded

Thank you for sharing your experience with us! We're glad to hear that our team at BMW of Orland Park provided helpful and informative service during your visit. We look forward to assisting you again in the future!

May 12, 2025

Excellent and professional service. The representatives were very courteous and explained everything in great detail. More

by REGAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

BMW of Orland Park responded

Thank you for the fantastic feedback! We're delighted to hear that our team at BMW of Orland Park provided excellent and professional service. We appreciate your support and look forward to assisting you again in the future!

May 12, 2025

Very goodi can not do 15 wordsVery goodi can not do 15 words Very goodi can not do 15 words More

by TTLEMBERIS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

BMW of Orland Park responded

Thank you. We look forward to seeing you again at BMW of Orland Park!

May 12, 2025

I think that you should quote a time to be twice what you expect it to be done so that your clients aren’t disappointed in longer than anticipated wait time. Also said no to car wash as I knew that would ta More

by MICHELERONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

BMW of Orland Park responded

Thank you for sharing your feedback. We appreciate your patience and understand the importance of accurate time estimates, as well as following specific instructions. It's great to hear that James provided terrific service, but we'll work on improving communication to ensure a smoother experience next time. If there's anything else you'd like to discuss, feel free to reach out anytime! Best, Brian Coster - Service Director - (708) 460-4545

May 12, 2025

The dealership is always clean, has someone to greet you when you walk in, and wait time is not extensive to see a representative. More

by ANISSA.RUSTHOVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Blunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

BMW of Orland Park responded

Anissa, thank you for highlighting the cleanliness and efficiency at BMW of Orland Park! We're glad to hear your visits have been pleasant.

May 11, 2025

Jason was super cool. Made everything easy. I most definitely recommend him. Thank you bro More

by BLV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

BMW of Orland Park responded

Thank you for recommending Jason! We appreciate all your support at BMW of Orland Park.

May 11, 2025

I’ve been a customer since 2016 , every few years Joe McFadden is my salesman. Always attentive and professional. I continue to return because of the overall customer experience at Ziegler Welcoming an More

by LETKINGDOMCOME
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica
May 12, 2025 -

BMW of Orland Park responded

Thank you for your continued loyalty to BMW of Orland Park! We're delighted to hear that Joe and our team consistently provide a welcoming and efficient experience. We look forward to serving you again in the future!

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