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BMW of Orland Park

Orland Park, IL

4.6
1,759 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,759 reviews

June 27, 2024

The dealship was very well organized and it was a very nice experience for buying a car, I would recommend to anyone shopping as they have access to multiple lots and can help anyone find a car that's rig More

by Alexsavala9090
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Kendra
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Vock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Paramo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

BMW of Orland Park responded

Thank you for the recommendation! We're glad to hear that your car-buying experience at BMW of Orland Park was smooth and enjoyable. Happy driving!

June 23, 2024

Service was exceptional very informative. Staff was very courteous and prompt. Highly recommended thank you More

by MATAKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Josephson
Jun 24, 2024 -

BMW of Orland Park responded

Thank you for the high recommendation! We're glad to hear that our team at BMW of Orland Park provided exceptional and prompt service. We appreciate your support!

June 22, 2024

Terribly Disappointed! We visited on the Orland location on 6/21/24 and sadly waited onsite for a tire repair/change and window inspection from 9:30 am to 4:30 pm. Long sto More

by Ragsdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calin, Reception/Cashier Area, Corey Josephson
Jun 24, 2024 -

BMW of Orland Park responded

This experience sounds incredibly frustrating, and we sincerely apologize for the lack of communication and the long wait times you endured. We'd like the opportunity to make things right if you're willing to give us another chance. Please reach out directly at your convenience. Thank you, Brian Coster - Service Manager - 708-460-4545

June 22, 2024

Service was good. I am sorry you didn’t have the bulbs I need. So I gave to come back. Spend time and gas to get to the service center. Also have to spend 3% if I char More

by JFGARDNER1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colleen Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Accettura, Nick Shellberg
Jun 24, 2024 -

BMW of Orland Park responded

Thanks for your feedback! We're glad you found our service good at BMW of Orland Park, and we apologize for the inconvenience regarding the bulbs. We'll work on improving this aspect to better serve you in the future.

June 21, 2024

Very professional and exceeded all expectations. Towing company recommended did an excellent service and also exceeded all expectations More

by JG525
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

BMW of Orland Park responded

Thank you for the feedback! We're delighted to hear that our team at BMW of Orland Park and the towing company exceeded your expectations. Safe travels ahead!

June 20, 2024

Victoria my saleswoman was amazing! ! I was between a few different brands, but ended up buying a Bmw!! I absolutely love my new car, she really listened to my needs and treated me like More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Bugajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Kendra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

BMW of Orland Park responded

We're delighted to hear that Victoria provided such a positive experience at BMW of Orland Park! Enjoy your new car, and thank you for the fantastic review.

June 19, 2024

Amazing sales and service from Zeigler BMW of Orland! Repeat customer and will always come back More

by KUPIECJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Josephson, Nick Shellberg, Cheri Krause
Jun 21, 2024 -

BMW of Orland Park responded

We are thrilled to see your positive review! The BMW of Orland Park team looks forward to your next visit with us. Take care!

June 19, 2024

I came in to get my seatbelt restraints light fixed i paid for a diagnostic test and as soon as I got home my light was back on.. smh More

by CHICKEN4LIFE.NP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
Jun 19, 2024 -

BMW of Orland Park responded

Thank you for bringing this to our attention, and we apologize for the inconvenience you experienced. We're sorry to hear that the seatbelt restraint light issue reoccurred shortly after your visit. Please bring your vehicle back at your earliest convenience, and we will re-evaluate. Our team is committed to resolving this issue promptly and ensuring your safety and satisfaction. We appreciate your patience and understanding. Feel free to contact us directly if you have any further concerns 708-460-4545. Best Wishes, BMW Of Orland Park

June 19, 2024

Very pleased with the quick service. Updated on progress and received a loaner car for the time car was in for service More

by EPSTEFANIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
Jun 21, 2024 -

BMW of Orland Park responded

We're glad to hear you were pleased with the quick service and updates at BMW of Orland Park. Thanks for sharing your positive experience!

June 19, 2024

I was very pleased with the reception from service advisor Nicholas Shellberg when I arrived for my oil and filter change appointment at Zeigler BMW of Orland Park. He advised of all maintenance due a More

by BAKAITIS2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Shellberg
Jun 21, 2024 -

BMW of Orland Park responded

Thank you for sharing your positive experience with Nicholas and the team at BMW of Orland Park. We're glad to hear that your service visit went smoothly!

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