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BMW of Palm Springs
Palm Springs, CA
1,019 Reviews
Sales Department
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily.
We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer.
Service / Parts / Boutique Departments
BMW of Palm Springs services your vehicle with the utmost care. Our highly trained staff of technicians and advisors have received hundreds of hours of factory training. Our goal is to quickly diagnose and repair your vehicle with original factory parts. We offer the following:
Factory trained and certified technicians
Alternate transportation
Genuine BMW parts
Complimentary car wash
All repairs come with a 2 year/unlimited mile warranty
Our waiting area has many of the common conveniences you'd expect such as complimentary refreshments, WIFI, TV and reading materials. If you would rather not wait, we are happy to provide alternate transportation.
Feel free to browse through our boutique for the best BMW Life Style items or great gift ideas.
SCHEDULE SERVICE
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,019 reviews
October 03, 2022
The bad news is that six months after purchasing a vehicle, still no title. The after purchase service is non responsive and obviously weak. The good news is they had a car to purchase. So, 2 stars fo vehicle, still no title. The after purchase service is non responsive and obviously weak. The good news is they had a car to purchase. So, 2 stars for that. More
by Lhward
Employees Worked With
Helpful September 20, 2022
Excellently dealer I recommend for all my family and friends the location is clean , the services is excellent and results are awesome friends the location is clean , the services is excellent and results are awesome More
by Blu.fish.08@gmail.com
September 03, 2022
I cannot say enough how incredible the entire team at BMW of Palm Springs is. They helped me secure the right tires when I got a flat while I was traveling from out of town… AND on the Friday before a holida of Palm Springs is. They helped me secure the right tires when I got a flat while I was traveling from out of town… AND on the Friday before a holiday weekend. They installed them right away so I could get home safely and were the kindest all along the way. While I was waiting for the services to be completed, I witnessed countless other customers enter the shop, and everyone knew each other on a first name basis! The customers were asking about the children of the staff and staff about the customers’ families. It is obvious the patrons of this dealership and service center are far more than customers…they are part of a true community! The service advisor, Bryan G. was especially amazing! He welcomed me right in, made me feel at home and went to every length to get my vehicle in tip top condition. He even taught me a trick about my headlights. If I had to have a blown tire happen on my 40th birthday, I wouldn't have wanted to have it happen with any other group of humans than the ones at BMW of Palm Springs!!! More
by mrjbharrison
Employees Worked With
Other Employees :
Manny!
August 19, 2022
great please to due business, always professional and easy to work with. They have a great staff. easy to work with. They have a great staff. More
by stevenmichael
Employees Worked With
August 13, 2022
Good dealer fast service Pricing too high for service service tech was nice and knowledgeable service tech was nice and knowledgeable More
by decr84usj
Employees Worked With
August 08, 2022
Great employees, but having to go back twice after service issues is not right. After having my car for two weeks in March, having to go back for trim part missing and microphone not being reconnected service issues is not right. After having my car for two weeks in March, having to go back for trim part missing and microphone not being reconnected. More
by PS guy
Employees Worked With
July 30, 2022
Chris is excellent The video of the. car during service was outstanding The continued communication during the 2 days my car was in by text was excellent car during service was outstanding The continued communication during the 2 days my car was in by text was excellent More
by Mike
Employees Worked With
July 27, 2022
So far the sales and service teams at bmw of palm springs have been very attentive have been very attentive More
by rbwalsh1
Employees Worked With
July 16, 2022
I have gotten all my service for my 535XI at BMW Palm Springs. Chris Hapner is an excellent service representative. Springs. Chris Hapner is an excellent service representative. More
by mjcowley
Employees Worked With
July 10, 2022
Friendly people. They delivered car to my house in San Diego. No hassles and kept me updated on delivery time. They delivered car to my house in San Diego. No hassles and kept me updated on delivery time. More
by LCB
